Disappearing Listings

This topic contains 7 replies, has 4 voices, and was last updated by  Paolo 9 years, 6 months ago.

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  • November 13, 2014 at 2:08 pm #21394

    mflawith
    Expired Member
    Post count: 22

    Hey,

    Recently we updated some of our listings with their longitude and latitude. This caused all listings to lose their maps and lat & long co-ordinates. This in turn has broken our search function.

    Can anybody help?

    November 13, 2014 at 2:09 pm #21395

    Simone
    Expired Member
    Post count: 3515

    Hello, could you please post your login details and your URL so we can have a look? thanks

    November 13, 2014 at 6:33 pm #21443

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    where did you take the new lat and long coordinates from, where they in decimal format as required?

    Let us kwow,

    Thx

    November 17, 2014 at 9:05 pm #21764

    mflawith
    Expired Member
    Post count: 22
    This reply has been marked as private.
    November 18, 2014 at 12:53 am #21796

    Paolo
    Site Admin
    Post count: 31206

    Yes please, provide a URL and wp admin credentials.

    Thx

    November 18, 2014 at 10:17 am #21822

    mflawith
    Expired Member
    Post count: 22
    This reply has been marked as private.
    November 18, 2014 at 11:02 am #21825

    Guust
    Moderator
    Post count: 29970

    Hi Steve, can you first update at least your GD plugins including addons, you are a few versions behind. It seems that all your listings show a proper map in the backend, so it might be the customizations you made to the GD pages.
    Your multi locations were not set to multi city either, I changed that.
    Once you updated your plugins, Paolo can have a look, but I am pretty sure he will ask you to deactivate all of your other plugins one by one, which you should do anyway to isolate the problem you have.

    November 18, 2014 at 5:19 pm #21872

    Paolo
    Site Admin
    Post count: 31206

    Yes, I can confirm…

    Let us know,

    Thx

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