discount code didnt work for purchase :)

This topic contains 6 replies, has 4 voices, and was last updated by  Paolo 6 years, 5 months ago.

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  • November 29, 2017 at 8:50 am #407332

    david g
    Free User
    Post count: 4

    hi guys i just purchased geo directory, invoicing wp and users wp but the discount codes for the first two purchased didn’t go through and i was charged full price it worked for the last one though
    can you please organise to refund me the difference thanks, also i wanted to buy the full membership one for 12 months each could you double check i have purchased the right thing thanks 🙂

    i assume you can see my purchase from my email in the backend if u need the receipt no problems

    thanks

    November 29, 2017 at 10:57 am #407355

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi David,

    Thanks for your purchases! I have refunded the difference to apply the discounts to the two full price purchases and i can confirm all three are the 12 month packages.
    As the payment was with stripe it can take 5-10 days in some cases to show back in the account.

    If i can help further just let me know.

    Thanks,

    Stiofan

    November 29, 2017 at 10:28 pm #407556

    david g
    Free User
    Post count: 4

    thanks very much Stiofan, to be honest i thought i was going to have all sorts of trouble and excuses trying to get that fixed, im really happy you just did it without giving me a hard time hahah

    i now you guys would be excited to hear what i’m doing with you plugins and this is a great start to me being a long term customer.
    once again i really appreciate you just fixing it thanks very much.

    david

    November 30, 2017 at 11:05 am #407593

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are very welcome David 🙂
    I hope to hear about your project soon, maybe we could add it to our showcase!

    Thanks,

    Stiofan

    December 1, 2017 at 7:34 am #407694

    Jonathan
    Lifetime Member
    Post count: 79

    Hello Stiofan:

    A couple other people had similar issues with the related promotions ( including myself ) could you please help us as well ( https://wpgeodirectory.com/support/topic/promo-bf2017-expired-before-stated-date/ )

    Thank you very much!

    Warmest Regards,

    Jonathan

    December 1, 2017 at 11:17 am #407736

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @jonathan i am going to talk with Paolo later and see what we can do, i’ll keep you posted there.

    Thanks,

    Stiofan

    December 1, 2017 at 4:57 pm #407798

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
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