DIVI builder & WPGD Supreme incompatibility

This topic contains 4 replies, has 3 voices, and was last updated by  Stiofan O’Connor 6 years, 7 months ago.

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  • #398393

    aronz
    Expired Member
    Post count: 22

    Hey there,
    I am recently experiencing a site constantly crashing with a HTTP Error 500.

    The error is:
    PHP 13. ET_Builder_Element->_add_additional_font_fields() /home/56335-46741.clo udwaysapps.com/gpfrq…lugins/divi-builder/includes/b uilder/class-et-builder-element.php:1260

    not sure if you guys can work out the compatibility again? or if that is on the other devs?

    Kindest regards
    Aron

    #398399

    Guust
    Moderator
    Post count: 29970

    I’ll get a developer to have a look at your question later, but that is not theme related most likely.

    Thanks

    #398470

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Aron,

    I have not seen this before, please provide wp-admin details and tell me how to replicate and i will take a look.

    Thanks,

    Stiofan

    #398750

    aronz
    Expired Member
    Post count: 22
    This reply has been marked as private.
    #398772

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please provide FTP info to so i can check the error logs.

    Thanks,

    Stiofan

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