Still learning… New things are constantly arising with experience. I just discovered the pre expiry emails and I am wondering if they go out to users that have a subscription via Paypal (or whatever other payment system you may have).
IS there an expiry on those with active subscriptions?
Active subscriptions do not have an expiry, but if I am not mistaken, the system can send emails telling them that an automated payment is about to be taken out of their account. I will get the developers to confirm that.
To open a new support ticket, first select the relevant forum and then click the "New Post" button. Example: You need support for the core plugin? Click on Core Plugin support and click on the "New Post" Button.