Duplicates when renewing

This topic contains 3 replies, has 3 voices, and was last updated by  Kiran 4 years, 2 months ago.

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  • February 25, 2020 at 1:58 am #532063

    laurence anthony
    Expired Member
    Post count: 293

    Hi,
    When a customer renews their account, we’re seeing an additional listing for them. However, I do see that the new listing either changed their business name or default category. Is this intentional?

    I suppose we can trash the old one and redirect to the one. But I’m curious if the customer changing the name or default category is the cause of this happening.

    thanks,
    larry

    February 25, 2020 at 1:59 am #532064

    laurence anthony
    Expired Member
    Post count: 293
    This reply has been marked as private.
    February 25, 2020 at 2:20 am #532067

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 25, 2020 at 9:49 am #532115

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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