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Edit listing shows package options

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 6 months ago.

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  • October 17, 2019 at 9:52 pm #513616

    laurence anthony
    Expired Member
    Post count: 293

    Hi,
    How can we remove the package options from edit listing page?
    When I click on edit from author actions, it loads the edit page with the package options included and forces me to checkout.

    October 18, 2019 at 8:59 am #513665

    Alex Rollin
    Moderator
    Post count: 27815

    Sorry, it isn’t possible to remove that from only the edit page without a customization.

    October 18, 2019 at 11:29 am #513689

    laurence anthony
    Expired Member
    Post count: 293

    So if a customer buys a package yesterday, edits it today, they have to repay?

    Also, I notice that if I edit from the backend vs. the front-end, content is different.

    And if I click the Preview link, after clicking the submit button, it takes me back to the edit page rather than preview.

    Here’s a video
    http://recordit.co/hXUZiQwXme

    October 19, 2019 at 1:20 am #513799

    Alex Rollin
    Moderator
    Post count: 27815

    1. Only if they change the package

    It shouldn’t force you to checkout if you haven’t changed the package. If it isn’t working as expected please include WP Admin credentials and FTP credentials so we can take a look and fix that.

    2. Backend and frontend shouldn’t be different. Share an example URL with the credentials and we will check that out, too.

    3. Also doesn’t sound right. Make sure to clear all the cache, there. If that doesn’t work, we will check on that, too.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

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