Edit Place Category – can't upload a new category icon?

This topic contains 7 replies, has 2 voices, and was last updated by  Guust 8 years, 1 month ago.

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  • April 10, 2016 at 5:21 am #161035

    ttkadmin
    Expired Member
    Post count: 65

    Hi – I’m experiencing a new issue, I’ve just gone and updated my map marker icons for each of the place categories which has worked fine for all the categories (I have 18) apart from 2.

    When I try and remove the existing image and upload the new one from my media library for those 2 categories it keeps going to an error page saying ‘The site can’t be reached. The connection was reset’.

    Why would this happen? It’s driving me a bit mental – please could you help?

    Thanks

    April 10, 2016 at 6:08 am #161041

    Guust
    Moderator
    Post count: 29970

    URL and admin details, together with the category details and we will have a check.

    April 10, 2016 at 6:15 am #161045

    ttkadmin
    Expired Member
    Post count: 65
    This reply has been marked as private.
    April 10, 2016 at 8:39 am #161083

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    April 10, 2016 at 10:00 am #161099

    ttkadmin
    Expired Member
    Post count: 65
    This reply has been marked as private.
    April 10, 2016 at 11:47 am #161107

    Guust
    Moderator
    Post count: 29970

    I am not real sure I am actually right with my guess, I’ll get Paolo to have a look too.

    April 10, 2016 at 11:54 am #161110

    ttkadmin
    Expired Member
    Post count: 65

    Hi Guust – I’ve managed to resolve it the tedious way (set up a new sub-category and reassigned the listings from the old category to the new then deleted the 2 categories which were being a bit odd!). Please ignore my request to investigate further at this stage.

    Thanks

    April 10, 2016 at 12:03 pm #161113

    Guust
    Moderator
    Post count: 29970

    Ok, thanks for letting us know. I’ll set to resolved for now.

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