Edit this Post not working

This topic contains 12 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #437060

    Richard Myrick
    Buyer
    Post count: 38

    So I have run into an issue where users cannot edit using the Edit this Post button. I had a paid user tell me he couldn’t access his business after he claimed it.

    So I started digging in. I logged in on my admin account and ran into the same problem. I can access the business in the backend and edit, but all that happens when I try to edit on the front end is the page refreshes.

    Then I thought it might be the user role. I have an account I use to for testing. It was used to create a listing, but now that the listing is live, no edit access on the frontend. So I switched this users role from subscriber to author on the backend and relogged in. No change.

    HELP!!!

    #437061

    Richard Myrick
    Buyer
    Post count: 38
    This reply has been marked as private.
    #437081

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I tried and was able to edit a listing and save the changes.

    Could you share credentials for a user where we could see the issue, or additional details so we can recreate the problem?

    #437089

    Richard Myrick
    Buyer
    Post count: 38

    You were able to make edits from the front end? Because even with my primary Super Admin account, I try to edit and I can only make edits in the backend.

    #437118

    Alex Rollin
    Moderator
    Post count: 27815

    I was able to edit from the backend.

    It looks like the “Edit” button is hidden on the Detail pages, but the account credentials also do not seem to be a full Administrator as I cannot see the role of the logged in user in the backend profile edit form.

    I see in the Design – Detail settings that the user links including the Edit button have not been hidden.

    #437119

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #437144

    Richard Myrick
    Buyer
    Post count: 38

    We can see the edit this post label the problem is we can’t get it to work properly. All that happens when you click it is the page refreshes.

    #437154

    Alex Rollin
    Moderator
    Post count: 27815

    Please provide WP Admin for a full admin of the site.

    Also provide a URL where you can see the edit this post link where the user is not the author.

    #437250

    Richard Myrick
    Buyer
    Post count: 38

    The account I provided has super admin rights.

    #437272

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #437391

    Richard Myrick
    Buyer
    Post count: 38

    Hey, I happen to be using Geodirectory for another one of my subdomains. This one I am using with the Whoop theme. It appears to be working as it should be.

    #437392

    Richard Myrick
    Buyer
    Post count: 38
    This reply has been marked as private.
    #437405

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket