Editor Role can't log in

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 8 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • July 24, 2015 at 7:07 pm #46812

    Beverly Taylor
    Free User
    Post count: 1

    Once the geodirectory plugin is activated…users with editor role cannot login to their respective dashboards…instead, they’re redirected to home page.

    Geodirectory version: 1.4.9
    Wordpress version: 4.2.3

    July 24, 2015 at 7:10 pm #46813

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please go to GeoDirectory >> General >> Allow user to see wp-admin area and set yes.

    If that is set to no, only admin can visit the dashboard.

    Thanks

    July 25, 2015 at 12:39 am #46877

    Beverly Taylor
    Free User
    Post count: 1

    Thank you Paolo.

    Just to clarify, once we activate the GeoDirectory, it blocks the non-admin users from all access to the entire Dashboard (meaning not just GeoDirectory). This is what happened.

    So then after activation, we need to go to GeoDirectory >> General >> Allow user to see wp-admin area and set yes.

    Then our non-admin users (Editors) will be able to access the dashboard normally in all our sites (we use multisites and GeoDirectory will be installed on one of the sites)

    Am I understanding this correctly?

    July 25, 2015 at 5:08 pm #46960

    Paolo
    Site Admin
    Post count: 31206

    Absolutely yes!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket