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editor user has no map

This topic contains 27 replies, has 5 voices, and was last updated by  Stiofan O’Connor 7 years, 2 months ago.

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  • Author
    Posts
  • August 8, 2017 at 3:25 pm #390274

    Scott Macdonald
    Buyer
    Post count: 286

    editor user has no map and can’t load images

    August 8, 2017 at 3:45 pm #390275

    Kor
    Moderator
    Post count: 16516

    Hi Scott,

    Please share an “Editor” and “Admin” access so that we could take a better look at it.

    Thanks!

    August 8, 2017 at 3:47 pm #390276

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    August 8, 2017 at 4:31 pm #390286

    Paolo
    Site Admin
    Post count: 31206

    Hi Scott,

    you forgot the link to your website again.

    Thanks

    August 8, 2017 at 4:35 pm #390291

    Scott Macdonald
    Buyer
    Post count: 286

    wwww.heartofargyll.com

    August 9, 2017 at 3:02 pm #390400

    Kor
    Moderator
    Post count: 16516

    Hi Scott,

    Just checked your Website and could you please kindly update all GD plugins to the latest version and see if it fixes the issue you had there?

    Thanks!

    August 9, 2017 at 3:53 pm #390414

    Scott Macdonald
    Buyer
    Post count: 286

    Location manger will not update

    August 9, 2017 at 4:00 pm #390418

    Scott Macdonald
    Buyer
    Post count: 286

    deactivated old location manager

    uploaded and activated new location manager

    still the same problem though

    August 10, 2017 at 5:12 am #390479

    Kiran
    Moderator
    Post count: 7069

    Hi Scott,

    One of plugin breaks admin footer for editor users. So the scripts included via admin footer can not loaded and it breaks rest of JavaScript functions on page.

    Please try one by one plugin to find which plugin causing this problem.

    Thanks,
    Kiran

    August 10, 2017 at 6:49 am #390486

    Scott Macdonald
    Buyer
    Post count: 286

    fixed it 🙂

    it was the ‘contact form 7’ plugin that was causing

    thanks

    August 10, 2017 at 6:51 am #390487

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

    August 28, 2017 at 6:54 pm #393266

    Scott Macdonald
    Buyer
    Post count: 286

    this has happened again to the editor

    no map no photos and all copy is white

    August 29, 2017 at 4:50 pm #393372

    Paolo
    Site Admin
    Post count: 31206

    Please try again to deactivate all plugins, probably the problem is exactly the same?

    August 29, 2017 at 8:44 pm #393412

    Scott Macdonald
    Buyer
    Post count: 286

    But this time there’s no plugins I can afford to remove

    August 30, 2017 at 5:34 pm #393544

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The idea is finding the problem first 🙂
    Please provide FTP also and i’ll check man.

    Stiofan

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