Email Enquiry Problem

This topic contains 1 reply, has 2 voices, and was last updated by Guust 9 years, 7 months ago.

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September 30, 2014 at 8:54 am #16947

We Love Travel Group
Free User

Post count: 186

Hi, Can somebody help with a problem we are having with the email enquiry and send to friend please.

When we receive an email from any of these options on our websites there is no email address shown to say where it is from. It basically says it is from our own email address and not the actual customers email.

http://www.welovekohphangan.com

September 30, 2014 at 9:55 am #16952

Guust
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Post count: 29970

That is because the email is sent from your website and not from the friend.
But if you hit reply, it will reply to the friend’s email.
Similar for the enquiry email; it is sent from the website, so it should use your email, but it goes to the business and if the business replies it goes to the enquirer.
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