Email footer text not editable

This topic contains 2 replies, has 2 voices, and was last updated by  Steven 5 years, 6 months ago.

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  • #453946

    Steven
    Full Member
    Post count: 38

    Hi. The email template footer text isn’t editable (Settings/Design/Email Template). Screenshot attached.

    Thanks,
    Steve

    #453959

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Steven,

    I just tested and it seems to be working fine, that is a textarea with a placeholder text showing what will be sent if you don’t add your own, you enter whatever you like, you can’t edit the palceholder text (i assume that is the issue here?)

    Thanks,

    Stiofan

    #453963

    Steven
    Full Member
    Post count: 38

    Hi Stiofan,

    OK, now I get it! Consider making that obvious. Placeholder text works well for things like search forms, but in this case it’s not easy to tell, and editing it is the way many templates have it.

    Thanks for your help.
    Steve

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