Email not working

This topic contains 5 replies, has 3 voices, and was last updated by  Paolo 6 years, 9 months ago.

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  • #389657

    Jason
    Expired Member
    Post count: 46

    When we try to “Send To Friend” the email says it is was sent successfully but nothing is received. I contacted my hosting company and they claim the issue within the plugin because all other email sends without issue. Is there something not set up or not set up correctly? Thanks

    #389688

    Guust
    Moderator
    Post count: 29970

    If you install this plugin you will be able to see all emails sent:
    https://wordpress.org/plugins/email-log/

    Do any other emails send from WP?

    We will need your URL and WP admin details in a private reply if there is anything we need to check.

    Thanks

    #389699

    Jason
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #389756

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    #389759

    Jason
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #389769

    Paolo
    Site Admin
    Post count: 31206

    Hi Jason,

    GeoDirectory sends emails using the default wp_mail function. The email log plugin logs everything that is sent to the wp_mail function.

    If our notifications are loggedby that plung, it’s all ruled out for us.

    Hope this helps. Let us know.

    Thanks,

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