Embed place not working

This topic contains 9 replies, has 4 voices, and was last updated by  Steffen 4 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • January 7, 2020 at 10:20 am #524410

    Steffen
    Lifetime Member
    Post count: 48

    Hi,
    the embed place plugin doesn´t work. I checked and found out, that there is a issue with the learndash plugin. When I disable it, the embed popup form loads the embed code.

    Do you have any advice, how I can fix this issue?

    https://kosmetikerin.org/kosmetikstudios/embelezar-kosmetikinstitut/

    Click the button: “Diesen Anbieter empfehlen” in the right sidebar.

    Thanks and regards,
    Steffen

    January 7, 2020 at 11:03 am #524416

    Guust
    Moderator
    Post count: 29970

    Hi Steffen, can you please add your WP admin and FTP details in a private reply, then we can check things out.
    Thanks

    January 7, 2020 at 11:09 am #524418

    Steffen
    Lifetime Member
    Post count: 48
    This reply has been marked as private.
    January 7, 2020 at 2:35 pm #524483

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Steffen,

    thanks for sharing details. I didnt get your mean by “embed popup form”.
    could please share the steps you follow to reproduce the issue.

    that would be much helpful

    Thanks

    January 7, 2020 at 2:45 pm #524489

    Steffen
    Lifetime Member
    Post count: 48

    Hi Naveen,
    please check the screenshot.

    Thanks and regads,
    Steffen

    January 8, 2020 at 5:15 am #524585

    Kiran
    Moderator
    Post count: 7069

    Hi Steffen,

    Issue has been fixed, there was a conflict with “LearnDash LMS” & “Astra PRO” plugins.

    Regards,
    Kiran

    January 8, 2020 at 8:12 am #524605

    Steffen
    Lifetime Member
    Post count: 48

    Hello Kiran,
    thank you very much for the great support! Would you please tell me what has changed.

    Can I update all plugins as usual?

    Best regards,
    Steffem

    January 8, 2020 at 8:13 am #524606

    Kiran
    Moderator
    Post count: 7069

    There was a conflict with “LearnDash LMS” & “Astra PRO” plugins. We have added compatibility in our plugin to fix this from our side.

    Kiran

    January 8, 2020 at 9:07 am #524614

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    January 8, 2020 at 11:50 am #524629

    Steffen
    Lifetime Member
    Post count: 48

    Thank you very much!

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket