Enqueries missing email

This topic contains 2 replies, has 2 voices, and was last updated by  Paolo 9 years, 1 month ago.

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  • #35912

    ivalde
    Free User
    Post count: 54

    The enqueries sent comes with no email.

    How to let the email be included in the enqueries sent?

    In the email temlplate, the [#email#] usage resulted in no such email data.

    How to let also the emails in general to be with line shifts?

    #35913

    ivalde
    Free User
    Post count: 54

    What is the reason why the email data is not included in the standard enquiry mechanism? Seems to be a critical bug this missing email data…

    #35966

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    email is added to the reply-to email header so, clicking reply to the email received will disclose the address of the enquirer.

    We can add it as shortcode too. I’ve asked to the devs to implement it.

    Thanks

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