Enter yoMembership details to allow you to update plugins

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 10 years ago.

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  • June 21, 2016 at 1:19 pm #213188

    jonesy
    Expired Member
    Post count: 10

    Hi Guys,
    This is all still very new to me and I will just learn as I go along. Now that membership has been renewed, I cannot update plugins. Checked under Geodirectory – under Autoupdates and it said I need to update membership details under Dashboard. I can’t see anything within the Dashboard – what am i looking for? Very frustrating. Should be something really simple or not? Cheers

    June 21, 2016 at 1:54 pm #213200

    Kor
    Moderator
    Post count: 16516

    Hi jonesy,

    That’s right, you need to insert the license key from your account. Follow this link https://wpgeodirectory.com/support/members/jonesy/downloads . Copy and paste it into the appropriate plugin and click “Activate License”. Let us know how it goes.

    Thanks!

    June 21, 2016 at 2:05 pm #213207

    jonesy
    Expired Member
    Post count: 10

    Hi Kor,
    Thank you for your quick reply as I have not gotten anywhere yet. Unfortunately this is not the answer I am looking for. I know where all the downloads and license keys are with in my account. the issue is, where do I put this in WordPress. There is no box where I can put it. I have tried to deactivate a plugin and then activate, but that does not ask for a license key either. I do not want to de-install and re-install GeoDirectory to then put in a license key. When GeoDirectory is installed on WordPress where do I update membership with you/create the link from WordPress to GD?

    June 21, 2016 at 2:44 pm #213243

    jonesy
    Expired Member
    Post count: 10

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…
    Updating Plugin GD Booster (1/1)

    Downloading update from http://wpgeodirectory.com/download/geodir_gd_booster_1.1.3.zip…
    Unpacking the update…

    An error occurred while updating GD Booster: Login details for GeoDirectory failed! Please check GeoDirectory > Auto Updates and that your membership is active. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Disabling Maintenance mode…

    This is what happens when I try to update a plugin.Then I check on Login Details as asked and it will not save changes and is asking me to go to WordPress Dashboard to make changes. And that is where I stuck.
    Help is greatly appreciated. Thank you

    June 21, 2016 at 2:53 pm #213248

    Kor
    Moderator
    Post count: 16516

    Hi Jonesy,

    Sorry for not paying much attention here. Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    June 21, 2016 at 3:02 pm #213252

    jonesy
    Expired Member
    Post count: 10
    This reply has been marked as private.
    June 21, 2016 at 6:04 pm #213397

    Paolo
    Site Admin
    Post count: 31211

    Hi Jonesy,

    you had very old add-ons installed using the old license system, (changed back in January).

    I’ve updated everything for you and entered the new license keys, next update should go much smoother for you.

    Let us know if everything looks in order or if I missed something.

    Thanks

    June 22, 2016 at 10:36 am #213718

    jonesy
    Expired Member
    Post count: 10

    Hi Paolo, Fabulous!! Thank you very much for fixing this for me. Now I can actually start working on it again. You guys really rock and are worth every penny! Thank you Jonesy

    June 22, 2016 at 2:11 pm #213914

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

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