ERROR: Could not create csv file. This is usually due to inconsistent file permi

This topic contains 11 replies, has 4 voices, and was last updated by  Duane Siebert 4 years, 6 months ago.

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  • November 5, 2019 at 3:16 pm #516007

    Duane Siebert
    Expired Member
    Post count: 37

    I have been working on importing “starter” review numbers into GD.

    I seem to have been successful (the majority of the 2200+ listings are now showing stars and at least one review).

    But, when trying to export all of the listings with the reviews I get this message:

    ERROR: Could not create csv file. This is usually due to inconsistent file permissions.

    I can successfully export the listings and categories.

    Thank you.

    Duane

    November 5, 2019 at 3:20 pm #516008

    Kor
    Moderator
    Post count: 16516

    Hi Duane,

    Please check your server file permissions on wp-content/uploads/

    https://codex.wordpress.org/Changing_File_Permissions

    November 5, 2019 at 3:38 pm #516009

    Duane Siebert
    Expired Member
    Post count: 37

    Thank you for the reply, Kor.

    It’s 0755 like all of the other sub-directories.

    But, why out of the blue would those permissions change after I had successfully been uploading files for the last many months (and many times today, as well)?

    Thank you,

    Duane

    November 5, 2019 at 3:43 pm #516012

    Kor
    Moderator
    Post count: 16516

    Hi Duane,

    Thanks for your reply. Could you share your exported CSV file here along with your Website WP and FTP access here in private reply so that I could forward this to a dev?

    November 5, 2019 at 4:31 pm #516021

    Duane Siebert
    Expired Member
    Post count: 37
    This reply has been marked as private.
    November 5, 2019 at 8:48 pm #516067

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 5, 2019 at 8:54 pm #516069

    Duane Siebert
    Expired Member
    Post count: 37

    Hi, Alex.

    As I indicated above, I can export all other types of files.

    And, the problem of not being able to export went away (but, only 23 records are exported, not the 2200+).

    I included logins for both WP and FTP above.

    (There’s more details above what I was trying to achieve and how/why I figure I am the cause of the “hiccup” while trying to import a Google Places overall rating and an “initial” comment.)

    Thank you, Alex,

    Duane

    November 5, 2019 at 9:02 pm #516070

    Duane Siebert
    Expired Member
    Post count: 37
    This reply has been marked as private.
    November 6, 2019 at 12:50 pm #516146

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Duane,

    the login details mentioned above, not seems working.
    Please share the updated site login details.

    Thanks

    November 6, 2019 at 10:10 pm #516201

    Duane Siebert
    Expired Member
    Post count: 37
    This reply has been marked as private.
    November 7, 2019 at 2:12 am #516223

    Alex Rollin
    Moderator
    Post count: 27815

    Is everything working now as expected, then?

    November 7, 2019 at 5:22 pm #516315

    Duane Siebert
    Expired Member
    Post count: 37

    Seems to be all good!

    As I surmised initially, it was most likely due to my attempts to display (as closely as possible) the cumulative rating and number of reviews scraped from Google Maps.

    Once I wiped out everything and started fresh (and eliminated the decimal point and digit to the right thereof) of the “comment” I was uploading the problems went away.

    Thank you, Alex and Kor.

    Duane

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