Error in GD Contact form

This topic contains 4 replies, has 3 voices, and was last updated by  Kor 5 years, 3 months ago.

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  • February 21, 2019 at 12:16 pm #470315

    vivek
    Full Member
    Post count: 246

    Hi, I am getting an error message “This form is currently undergoing maintenance. Please try again later. ” on clicking Send Enquiry button. This has been happening for the last few days.

    Have checked email is set, and settings seem to be okay. Can you please advise how to fix this?

    February 21, 2019 at 12:24 pm #470322

    vivek
    Full Member
    Post count: 246
    This reply has been marked as private.
    February 21, 2019 at 5:16 pm #470394

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please try to disable all plugins except GD plugins and Ninja Forms and let us know if the problem goes away. If not, please try to activate a default theme.

    This should help identify the culprit.

    Let us know,

    Thanks

    February 22, 2019 at 7:36 am #470532

    vivek
    Full Member
    Post count: 246

    Thanks, Paolo. I just saw that in the Ninja Forms settings there is a button ” Remove Maintenance Mode” at the bottom, so i just clicked that, and this issue got resolved. Not sure, but I think it has something to do with NF 3.0 so others may also be facing this.

    February 22, 2019 at 8:18 am #470535

    Kor
    Moderator
    Post count: 16516

    Hi Vivek,

    Thanks for sharing the solution. Will probably note this down somewhere in our documentation.

    Thanks!

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