Error message on near me search function

This topic contains 4 replies, has 3 voices, and was last updated by  Kor 6 years, 5 months ago.

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  • #404259

    Jennie McNichol
    Full Member
    Post count: 76

    Hi

    We have started to get an error message when we do a near me search on the Geodirectory parts of the site.

    The following error pops up
    “Service suspended. Please remove all ad serving code from your HTML pages”.

    We use the advanced ads plugin to serve our banner ads and this has worked no problem for the past few months.

    Our tech team has looked at it and can’t find out what the problem is

    Please advise.

    #404262

    Kor
    Moderator
    Post count: 16516

    Hi Jennie,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #404292

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    That warning is not coming from a GeoDirectory related Addon.

    The most likely culprit is the ad serving plugin itself, and/or the javascript you might have added to your header or footer to work with that ad network (or any others you might be using).

    It is a little suspicious that it has your own url in the warning, though, no?

    Let us know how it goes!

    #404476

    Jennie McNichol
    Full Member
    Post count: 76
    This reply has been marked as private.
    #404497

    Kor
    Moderator
    Post count: 16516

    Hi Jennie,

    Just checked your Website https://www.buggybuddys.com.au/?geodir_search=1&stype=gd_place&s=christmas+&snear=&sgeo_lat=&sgeo_lon= and I’m able to see the issue there. This is definitely not related to GD as there aren’t any ads serving option. You can try to deactivate all non-gd plugins one by one and see which one is causing the issue you had there.

    Thanks!

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