Error Message when trying to register

This topic contains 8 replies, has 2 voices, and was last updated by  Tom 9 years, 9 months ago.

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  • August 24, 2014 at 10:00 am #12972

    Tom
    Buyer
    Post count: 123

    Dear support team,
    I installed GeoDirectory. When trying to register a testuser by entering email and name on the right side, I get a message that I have to enter a password. So it seems like thy system is responding to a entry on the left side – which would of course not be complete since I did not enter anything there. I wanted to register, not login.
    The screenshot attached is what I get as response. A link to my page will follow on a private answer.
    Can you please fix that?
    Thanks for your help!
    Tom

    August 24, 2014 at 10:01 am #12974

    Tom
    Buyer
    Post count: 123
    This reply has been marked as private.
    August 24, 2014 at 10:09 am #12975

    Tom
    Buyer
    Post count: 123
    This reply has been marked as private.
    August 24, 2014 at 10:22 am #12976

    Guust
    Moderator
    Post count: 29970

    Hi Tom, I see you have posted the same problem a while ago:
    https://wpgeodirectory.com/support/topic/signup-form-brings-error-message/

    I wonder what your WP Settings are, and whether you are restricting access to registered users only. Maybe another plugin is interfering.
    Can we have your WP admin details please, so we can have a look?

    And we might need your control panel and FTP details as well, to investigate further if we can’t locate the problem in your WP admin.

    August 24, 2014 at 10:30 am #12977

    Tom
    Buyer
    Post count: 123
    This reply has been marked as private.
    August 24, 2014 at 10:51 am #12979

    Guust
    Moderator
    Post count: 29970

    Should be fixed.
    I unticked “User Set Password || Require new users enter a password during registration…” in Register Plus Redux plugin settings.

    August 24, 2014 at 10:55 am #12980

    Tom
    Buyer
    Post count: 123

    Wow … you’re great, thanks you so much … so everything is all right with GeoDirectory. Damn, that’s something I should have been able to find …
    Thank you so much for finding the problem … where’s your “Buy me a beer”-button 😉
    Warm regards,
    Tom

    August 24, 2014 at 11:00 am #12981

    Guust
    Moderator
    Post count: 29970

    Less is more when it comes to plugins 🙂
    Glad I could help, I’ve set this to resolved.

    August 24, 2014 at 11:02 am #12982

    Tom
    Buyer
    Post count: 123

    Yeah, maybe I should go over the plugin list once more and clean up a little. Thank you!

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