Error when updating the plugins

This topic contains 3 replies, has 2 voices, and was last updated by a.deghiedy 9 years, 4 months ago.

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December 19, 2014 at 9:33 am #24953

a.deghiedy
Expired Member

Post count: 62

Hi,

I am getting the following error when updating the plugins
“Update Plugin

Downloading update from https://wpgeodirectory.com/download/geodir_advance_search_filters_1.1.1.zip…

Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error”

I made sure that the username and password are correct and even logged with them to your website and i am still getting the error.

Kindly advice

Thanks

December 19, 2014 at 12:08 pm #24976

a.deghiedy
Expired Member

Post count: 62

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December 19, 2014 at 10:05 pm #25084

Paolo
Site Admin

Post count: 31206

Hi,

I’ve changed the autoupdate credentials to a test user of mine and it worked.
I noticed you had the email in the username field, I wonder if using your UN (a.deghiedy) would solve this…

I’ll ask to Stiofan if he sees any other solution.

Thx

December 20, 2014 at 5:03 pm #25136

a.deghiedy
Expired Member

Post count: 62

Hi Paolo,

Thanks it worked with a.deghiedy as user name.

Your help is much appreciated.
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