Errors importing from Yelp

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 6 months ago.

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  • November 8, 2018 at 7:48 pm #453112

    Claudio Guevara
    Free User
    Post count: 23

    Hi!

    We are experiencia errors on importing from Yelp. The system imports everything correctly -even images are shown on the revision screens- but in the final processo, when click en Publish, we got this message:

    Array ( [errors] => Array ( [import_file_error] => Array ( [0] => Archivo remoto es tamaño incorrecto ) ) [error_data] => Array ( ) )

    The entry remains on the stage of “Pending”. It niot show the images, but no one measure make it public, even tought adding the images one by one, it not possible to save any changes.

    Can you help me?

    November 9, 2018 at 8:30 am #453189

    Kor
    Moderator
    Post count: 16516

    Hi Claudio Guevara,

    Thanks for your post. Could you please share your WP admin access here in private reply so that we could check on it? Also, list the steps to replicate the said issue.

    Thanks!

    November 9, 2018 at 12:40 pm #453216

    Claudio Guevara
    Free User
    Post count: 23
    This reply has been marked as private.
    November 9, 2018 at 1:56 pm #453237

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I see the error you mean:

    

    
Array ( [errors] => Array ( [import_file_error] => Array ( [0] => Archivo remoto es tamaño incorrecto ) ) [error_data] => Array ( ) )

    

    This is shown on a white screen after pressing “Publish” on the review page.
    

    We will need to look more into this, and for further debugging please write back with FTP information.
    

    I have flagged your topic for the developers, thanks for your patience while they look into the issue.
    

		
	
    


    

			
				

    

	
    

		November 9, 2018 at 4:47 pm

		
		#453268

		
		
		
	
    


    


    

	
    

		
		
    Claudio Guevara
    Free User
    
		
		
     Post count: 23
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
				

    

	
    

		November 9, 2018 at 7:20 pm

		
		#453294

		
		
		
	
    


    


    

	
    

		
		
    Alex Rollin
    Moderator
    
		
		
     Post count: 27815
    
	
    

	
    

		
		
    Ye, I can access the CPanel. 
    

    Please create a new FTP User with access to the site folder and share the credentials here.
    

    Thanks 
    

		
	
    


    

			
				

    

	
    

		November 9, 2018 at 8:33 pm

		
		#453333

		
		
		
	
    


    


    

	
    

		
		
    Claudio Guevara
    Free User
    
		
		
     Post count: 23
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
				

    

	
    

		November 9, 2018 at 8:45 pm

		
		#453334

		
		
		
	
    


    


    

	
    

		
		
    Alex Rollin
    Moderator
    
		
		
     Post count: 27815
    
	
    

	
    

		
		
    I have flagged your topic for the developers, thanks for your patience while they look into the issue.
    

		
	
    


    

			
		
	
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