Exclude Category Feature Not Working

This topic contains 15 replies, has 3 voices, and was last updated by  Paolo 8 years, 5 months ago.

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  • #61631

    explorer
    Expired Member
    Post count: 172

    We just updated to the latest version. One of our team just tried to make some changes in a client’s listing and got an error telling him that this CPT only allows one category, when in fact we allow up to 4.

    See details below…

    #61632

    explorer
    Expired Member
    Post count: 172
    This reply has been marked as private.
    #61637

    Guust
    Moderator
    Post count: 29970

    Can you post your ULR and admin details so we can have a closer look. Thanks.
    And some links to the listings you have problems with. as well as the details of the package.

    #61700

    explorer
    Expired Member
    Post count: 172
    This reply has been marked as private.
    #61707

    Paolo
    Site Admin
    Post count: 31206

    Hi,
    I’m not sure I understand the problem, I just edited that place and added 2 more categories.

    Let us know,

    Thanks

    #61711

    explorer
    Expired Member
    Post count: 172
    This reply has been marked as private.
    #61785

    Guust
    Moderator
    Post count: 29970

    I had no trouble at all from the frontend, after I deleted all but one category from the backend.
    If you want to select them without a mouse, use your up and down keys and “enter” to select a category.

    #61796

    explorer
    Expired Member
    Post count: 172
    This reply has been marked as private.
    #61798

    Guust
    Moderator
    Post count: 29970

    If the price package allows four categories, then it does not matter whether logged in as admin or as a normal user when editing a restaurant. I was able to add 4 categories without any error from the frontend, so I see no reason why that would be different for normal users – unless they are on another price package.
    Please provide links to the listing and credentials of the relevant user if we need to have a look.

    #61799

    explorer
    Expired Member
    Post count: 172

    Guust,

    I provided you with the credentials and the user having the issue above. 😉

    #61821

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the listing Mr Ribs is on the “Standard” price of the gd_place cpt and your “Standard price only allows 1 category.

    Let us know,

    Thanks

    #61822

    explorer
    Expired Member
    Post count: 172
    This reply has been marked as private.
    #61826

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I removed the categories added by Guust from the back end. Then throught the front end user dashboard I went to edit it and added 3 more categories and saved whitout getting any errors.

    I believe your users are telling you that the description says:

    – Standard Restaurant Listing: $3,500 pesos/year (1 category, 15 photos)

    and that is text that you ahve to edit in the price.

    Thanks

    #61827

    explorer
    Expired Member
    Post count: 172
    This reply has been marked as private.
    #61829

    explorer
    Expired Member
    Post count: 172
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