Existing Place not Changing Price Packages

This topic contains 16 replies, has 2 voices, and was last updated by  Guust 6 years, 2 months ago.

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  • February 3, 2018 at 9:37 pm #415804

    jahusdtc
    Expired Member
    Post count: 162

    I am puzzled.

    I commented out any code I’ve added in functions.php — just in case I was doing something odd that affected this. Plugins — I have a few other than GeoDirectory activated.

    I have two testing packages. Free and Premium.
    Free has NO featured and 60 days.
    Premium has Featured and 365 days.

    Currently just in testing mode.

    Now I am in Add Listing.
    If I change package from default of Free to Premium, it correctly updates the Alive Days and Is Featured properly. (365, Yes)

    If I put in Title and THEN update package, the updates work properly…but the Title (and whatever info I might have put in before hitting Publish)…will disappear.
    Don’t think this is what you intended?

    Now I am in Places and picking existing listing.
    I try Buddakan which is existing listing from demo.
    I go into Edit.
    Currently, the package is FREE — Featured No, Alive 0. (guess this was from new install — no biggie.) The fields also reflect the prior free package.
    I CHANGE the package from Free to Premium.
    Radio button changes, page flickers (rewrites).
    Since the fields reflected the prior free, they stay same (presume for the same reason, so no biggie) — but the Alive Days are 0, the Is Featured is No.

    Could you check and see if this is what you expect and what I might need to do to solve this?

    I understand it’s the weekend, but figured this might be interesting challenge on Monday! I’m finding it so!

    February 3, 2018 at 9:38 pm #415805

    jahusdtc
    Expired Member
    Post count: 162
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    February 3, 2018 at 9:40 pm #415806

    jahusdtc
    Expired Member
    Post count: 162
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    February 3, 2018 at 10:44 pm #415809

    jahusdtc
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    February 4, 2018 at 3:20 am #415834

    Guust
    Moderator
    Post count: 29970

    That is standard behavior, the page needs to reload, and because there is nothing in the database yet, there is nothing to show on reload.
    For an existing listing, there is data in the database, so a reload, just will get the same data back from the database. But if you would change something and then reload, you will get the original data back.

    Hopefully that is a bit clearer now? Let us know.

    March 3, 2018 at 5:24 pm #420126

    jahusdtc
    Expired Member
    Post count: 162
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    March 4, 2018 at 2:13 am #420150

    Guust
    Moderator
    Post count: 29970

    You should avoid touching the files themselves, plugins can be de-activated and deleted from WP Admin > Plugins.

    You need to leave the “WP Easy Updates” plugin activated.

    Price packages update only correctly when done from the frontend, not from the backend.

    The reason the category display changed is because you deleted the plugin files rather than de-activate and delete from WP Admin > Plugins.
    You may find other issues like that, just re-save the custom field to correct the database.

    For future, have a look at GD > General > Uninstall Settings tab.

    Thanks

    March 4, 2018 at 2:18 am #420151

    jahusdtc
    Expired Member
    Post count: 162

    Guust, I only deleted and copied over the files themselves because I was having problems. I did try deactivating them…but sometimes if you delete plugins, you lose settings. Think this is standard behavior.

    Copying the files over again, when logged out of the site, works fine with WordPress in general. I was unaware that this plugin/these plugins worked differently?

    I will resave all my custom fields and price packages.

    Apparently you’re saying if I edit a listing from back end — Edit Listing — the price package doesn’t properly change fields?

    Please let me know if this is accurate.

    Right now, I’m resaving fields as I mentioned earlier!

    March 4, 2018 at 2:47 am #420154

    Guust
    Moderator
    Post count: 29970

    Apparently you’re saying if I edit a listing from back end — Edit Listing — the price package doesn’t properly change fields?
    What I am saying is that expiry dates and other package settings do not change automatically in the backend when changing package.
    Changing package will only work correctly when changing from the frontend.

    sometimes if you delete plugins, you lose settings. Think this is standard behavior.
    Have a look at GD > General > Uninstall Settings tab.

    Thanks

    March 4, 2018 at 3:07 am #420160

    jahusdtc
    Expired Member
    Post count: 162
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    March 4, 2018 at 3:19 am #420164

    Guust
    Moderator
    Post count: 29970

    Please look in the sidebar of the detail pages now.
    You had turned off GD > Design > Detail tab > Disable User Links section
    You will now see an UPGRADE link too.

    Thanks

    March 4, 2018 at 3:26 am #420165

    jahusdtc
    Expired Member
    Post count: 162
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    March 4, 2018 at 4:06 am #420170

    jahusdtc
    Expired Member
    Post count: 162

    I will be back at it tomorrow. Thanks for your help. I have hope!

    Have a good weekend!

    March 4, 2018 at 4:35 am #420171

    Guust
    Moderator
    Post count: 29970

    I am guessing you added some listings before the price packages, and those will have settings that may no longer be valid.
    If you add a new listing, it all works fine, see image.

    March 4, 2018 at 6:37 pm #420243

    jahusdtc
    Expired Member
    Post count: 162

    Yes! I do see that. Interesting.

    I now see the Upgrade listing on the View Place page…was looking on the Edit Place page sidebar.

    My confusion is the plethora of add/edit pages in GeoDirectory…backend, frontend, different CSS. Many different options.

    I now see precisely where you’re talking about. Thank you!

    Very much appreciate your kindness in checking into this for me. I was very frustrated.

    You are an epic trouble-shooter!

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