FATAL Error – Plugins Not Updating

This topic contains 5 replies, has 3 voices, and was last updated by  Paolo 7 years ago.

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  • April 28, 2017 at 11:16 pm #376048

    Yvonne Coleman
    Buyer
    Post count: 5

    Hello,

    I have geodirectory 1.6.17 and Location Manager version 1.5.1. I can update main plugin to 1.6.18 but cannot update the Location Manager to version 1.5.40. And I have the license key added to the auto updates / licensing. So that does not explain why it is not auto updating. Also if I only update the main plugin I then get this fatal error for the database:

    Fatal error: Call to undefined function get_tax_meta() in /home3/bestinct/public_html/lookny.com/wp-content/plugins/geodir_location_manager/geodir_location_hooks_actions.php on line 4334

    Please advise how we can fix this.
    Thank you,
    Yvonne

    April 29, 2017 at 2:45 am #376050

    Guust
    Moderator
    Post count: 29970

    That is because the location manager is not up to date.
    Please post your WP admin details and if you no longer have access to the admin area, FTP details too.
    Thanks

    May 1, 2017 at 3:39 pm #376405

    Yvonne Coleman
    Buyer
    Post count: 5
    This reply has been marked as private.
    May 1, 2017 at 4:03 pm #376406

    Paolo
    Site Admin
    Post count: 31206

    Hi Yvonne,

    currently your license has only been activated for this domain: test.brightfeats.com

    When you transfer the website to a new domain, the license must be deactivated and re-activated to add the new domain to the activation list.

    Please do so and you’ll be able to update the Location Manager too.

    Thanks

    May 8, 2017 at 2:41 pm #377404

    Yvonne Coleman
    Buyer
    Post count: 5
    This reply has been marked as private.
    May 8, 2017 at 5:58 pm #377447

    Paolo
    Site Admin
    Post count: 31206

    HI,

    I’ve done it for you, there was a small glitch in your account that had to be corrected on our side, sorry about that, now you should be able to update it.

    Let us know how it goes,

    Thanks

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