40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Fatal Error related to plugins/geodir_buddypress

This topic contains 10 replies, has 3 voices, and was last updated by  Alex Rollin 5 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • April 11, 2019 at 5:33 pm #480132

    karhas
    Expired Member
    Post count: 6

    Hello, I receive a fatal error relating to buddypress functions.php on line 1831 when I try to load my website. I see a similar post here from April 3 from another user that may similar https://wpgeodirectory.com/support/topic/i-was-asked-to-update-geodirectory/. Can you help me to get back into the site? Thanks much!

    April 11, 2019 at 5:47 pm #480137

    Kor
    Moderator
    Post count: 16516

    Hi karhas,

    Thanks for your post. You can login to your server using FTP and locate the BuddyPress plugin folder in wp-content and rename it to deactivate it. If you’re not sure how, share both WP and FTP access here in private reply and we’ll fix this for you.

    April 11, 2019 at 9:50 pm #480216

    karhas
    Expired Member
    Post count: 6
    This reply has been marked as private.
    April 11, 2019 at 9:51 pm #480217

    karhas
    Expired Member
    Post count: 6
    This reply has been marked as private.
    April 11, 2019 at 10:11 pm #480218

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 11, 2019 at 10:38 pm #480219

    karhas
    Expired Member
    Post count: 6
    This reply has been marked as private.
    April 11, 2019 at 10:43 pm #480220

    Alex Rollin
    Moderator
    Post count: 27815

    Same error 🙁

    If you can login, simply rename the plugin folder. That should allow you to login.

    April 11, 2019 at 10:45 pm #480222

    karhas
    Expired Member
    Post count: 6
    This reply has been marked as private.
    April 11, 2019 at 10:50 pm #480223

    Alex Rollin
    Moderator
    Post count: 27815

    Login via FTP and rename the plugin folder. Like change geodir_buddypress to geodir_buddypress_disabled

    That will allow you to login.

    April 12, 2019 at 1:16 am #480229

    karhas
    Expired Member
    Post count: 6
    This reply has been marked as private.
    April 12, 2019 at 3:50 pm #480355

    Alex Rollin
    Moderator
    Post count: 27815

    OK, great 🙂

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket