Fatal error upon activation

This topic contains 14 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 8 months ago.

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  • August 25, 2016 at 2:39 pm #253271

    stepoutbuffalo
    Buyer
    Post count: 260

    Hi,

    We are attempting to set up on anew WordPress Managed VPN server. When activating Geodirectory we get a “Plugin could not be activated because it triggered a fatal error” message. Suggestions?

    August 25, 2016 at 2:54 pm #253274

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    That’s strange, if you provide wp-admin and FTP i will take a look.

    Thanks,

    Stiofan

    August 25, 2016 at 5:15 pm #253310

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    August 25, 2016 at 5:26 pm #253314

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Not much i can do without FTP.

    Stiofan

    August 25, 2016 at 6:05 pm #253332

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    August 25, 2016 at 6:12 pm #253336

    Paolo
    Site Admin
    Post count: 31206

    cpanel will work.
    let us know,

    Thanks

    August 25, 2016 at 6:13 pm #253338

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    August 25, 2016 at 6:15 pm #253339

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    cpanel will work, our min PHP ver is 5.3 so that wont be it.

    Stiofan

    August 25, 2016 at 6:38 pm #253343

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    August 26, 2016 at 8:59 am #253708

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, you have the entire GD plugin in a folder in your theme, i don;t even know what you are trying there…

    Stiofan

    August 26, 2016 at 11:42 am #253774

    stepoutbuffalo
    Buyer
    Post count: 260

    The site was migrated from a working site by the hosting company. What would you suggest – deleting that folder and reloading the GD plugins?

    August 26, 2016 at 11:45 am #253775

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I renamed the folder to test and it caused problems so you must have something calling files in that folder from inside the theme. But yes the folder should be deleted and find out where the calls are in the theme to any files that were there.

    Stiofan

    August 26, 2016 at 12:49 pm #253800

    stepoutbuffalo
    Buyer
    Post count: 260

    I switched themes, activated and switched back to original theme and it seems to work. We will investigate further. Thanks

    August 26, 2016 at 1:22 pm #253814

    stepoutbuffalo
    Buyer
    Post count: 260

    When GD is deactivated and reactivated is there anything that needs to be reset in the GD admin?

    August 26, 2016 at 2:40 pm #253830

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I am not sure what you mean, what is the problem?

    Stiofan

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