Fatal error when I make a search in a country

This topic contains 7 replies, has 3 voices, and was last updated by  clem 7 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #370738

    clem
    Buyer
    Post count: 87

    Hi everyone,

    I have a problem that I can’t solve or understand :

    When I try to make a place search in a country, instead of a result I have this message :

    Fatal error: Maximum execution time of 30 seconds exceeded in /homepages/32/d655742011/htdocs/clickandbuilds/Kitetheworld/wp-content/plugins/sitepress-multilingual-cms/classes/utilities/class-wpml-debug-backtrace.php on line 50

    As far as I remember it was working well

    I tried to uninstall WPML, I had many warning messages but was able to make my test : fatal error too

    I also have country links where normally I land directly on the country search result : when I click on it, if some places are listed in the country I have the same error but if I have no place listed in the country it works normaly (I have the message on the map : No Records Found
    Sorry, no records were found. Please adjust your search criteria and try again.)

    Do you have an idea what happen ?
    I really need to solve that problem but have no idea what I can do …

    #370739

    clem
    Buyer
    Post count: 87
    This reply has been marked as private.
    #370740

    Guust
    Moderator
    Post count: 29970

    Can you post your URL and WP admin details please in a private reply.

    #370741

    clem
    Buyer
    Post count: 87

    After sending you the message I tried to uninstall all my plugins except geodirectory

    It was working normally …

    So I have activated all plugins 1 by 1 and the one creating the conflict is :

    MailChimp Forms by MailMunch !!!

    No idea if you can solve it, if you can’t I will get ride of this one and find another one for newsletter

    #370804

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi clem,

    Are you sure its that plugin, maybe activating that plugin caused it to run out of memory, does this still happen with just GD and that plugin active?

    Stiofan

    #370824

    clem
    Buyer
    Post count: 87

    Hey Stiofan

    Just deactivated all the plugins except all geodirectory and MailChimp Forms by MailMunch and yes the problem is still here …

    I leave the website like that for a few hours so you can have a look if you want

    To try it, on the main menu : world map > Africa > Egypt . won’t work if MailChimp Forms by MailMunch is activated then deactivate it and it will works normally

    #370906

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I would recommend deactivating it for now, i will run my own tests tomorrow.

    Thanks,

    Stiofan

    #370952

    clem
    Buyer
    Post count: 87

    Ok no problem, thank you very much!

    I have another conflict between Geodirectory event and WPML, I will create another topic …

Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket