Favorite function is not working

This topic contains 13 replies, has 3 voices, and was last updated by  Giri 7 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • June 24, 2016 at 10:58 am #215088

    Christian
    Buyer
    Post count: 39

    Hi paolo and the rest of the team.
    I have a small issue with the favorite function.
    When i press it i get a “0” where the heart used to be and the link jumps down to the review part of a listing .
    Im using the newest updates , and it worked in the last supreme directory version.
    And im also using the buddypress integration
    Do you have a quick fix for this ?

    And a small site question . is it possible to add the add listing link in the dropdown where the account settings and the about me is located in the menu ?

    June 24, 2016 at 11:00 am #215091

    Christian
    Buyer
    Post count: 39
    This reply has been marked as private.
    June 24, 2016 at 6:59 pm #215423

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve just tested on our demo and I can’t recreate this. DId you try disabling non GD plugins momentartely to see if the conflict is coming from one of them?

    Let us know,

    Thanks

    June 28, 2016 at 8:21 am #217362

    Christian
    Buyer
    Post count: 39

    Hi Paolo
    It still doesn’t work , i tried to disable the non essential plugins and tried again, and the same thing happend. When i press the heart i get moved down to the rating section and where the heart used to be there’s now a 0

    Everything is updated, and i have no javascript errors in google chrome . I also tried on firefox . same problem.

    Do you have an idea to what it can be ?

    June 28, 2016 at 6:37 pm #217656

    Paolo
    Site Admin
    Post count: 31206

    Hi Christian,

    I’ve assigned this to a developer. He’ll let you know asap.

    Thanks

    June 29, 2016 at 9:14 am #218075

    Giri
    Expired Member
    Post count: 3155
    This reply has been marked as private.
    June 29, 2016 at 10:21 am #218087

    Giri
    Expired Member
    Post count: 3155

    I have rewrote favorite ajax request function. Can you post your ftp details? So I can apply the code and test it in your website.

    Thanks

    June 29, 2016 at 1:03 pm #218184

    Christian
    Buyer
    Post count: 39
    This reply has been marked as private.
    June 29, 2016 at 1:07 pm #218185

    Giri
    Expired Member
    Post count: 3155

    FTP credentials not working. can you check once again?

    Thanks

    June 29, 2016 at 6:21 pm #218422

    Christian
    Buyer
    Post count: 39
    This reply has been marked as private.
    June 30, 2016 at 12:50 pm #218951

    Christian
    Buyer
    Post count: 39
    This reply has been marked as private.
    June 30, 2016 at 12:53 pm #218953

    Giri
    Expired Member
    Post count: 3155

    Hello christian, I have applied the fix on both dev and live folder already.

    Have you tested that?

    Please make sure to clear your browser cache completely and then test.

    Also i noticed there is a scroll problem with latest SD theme. Stiofan fixed that. It will be available in next version.

    Thanks

    June 30, 2016 at 12:57 pm #218954

    Christian
    Buyer
    Post count: 39

    Hi again giri
    Now it works as it should 🙂
    Again thank you for the best support every, you guys are great.

    Omg im glad im moved here 🙂

    June 30, 2016 at 1:00 pm #218955

    Giri
    Expired Member
    Post count: 3155

    You are welcome christian 🙂

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket