Featured image does not appear

This topic contains 9 replies, has 4 voices, and was last updated by  Guust 5 years, 2 months ago.

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  • February 9, 2019 at 7:50 pm #467994

    David Rodríguez
    Free User
    Post count: 45

    Hello, suddenly the images of the Items have disappeared. They do not appear in the details page, nor in the file page. I have restored DB and it does not solve it. I’ve also tried other browsers. The images are in the files. So I do not know where the failure can come from …

    February 9, 2019 at 8:01 pm #467997

    Kor
    Moderator
    Post count: 16516

    Hi David Rodríguez,

    Thanks for your post. Kindly share your WP admin access here in private reply and we’ll troubleshoot this further for you.

    February 9, 2019 at 8:24 pm #468000

    David Rodríguez
    Free User
    Post count: 45
    This reply has been marked as private.
    February 10, 2019 at 1:22 am #468015

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    February 10, 2019 at 7:55 am #468036

    David Rodríguez
    Free User
    Post count: 45

    The image is there. Just click on the link that you have put me to see how it appears in the link. Subi 5400 Item by CSV, out of 3 images, I assigned one to each. They have been uploaded 10 days. Yesterday afternoon, working on the web, I saw an Item stop showing its image, when the others were. I went to its editing page, went back to a file listing page and after that action, everyone’s images disappeared.

    February 10, 2019 at 9:48 am #468041

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    February 10, 2019 at 7:22 pm #468075

    David Rodríguez
    Free User
    Post count: 45
    This reply has been marked as private.
    February 10, 2019 at 7:40 pm #468086

    Alex Rollin
    Moderator
    Post count: 27815

    The image link is 404

    February 10, 2019 at 8:26 pm #468096

    Kor
    Moderator
    Post count: 16516

    Hi David Rodríguez,

    Could you check and see if the images are in your server wp-content/uploads folder? If you’re not sure, update your WP admin access and provide FTP access to your server in private reply.

    Thanks!

    February 10, 2019 at 10:53 pm #468103

    Guust
    Moderator
    Post count: 29970

    Possibly you can see the image because of your cache, but none of us can see it.

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