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Featured Image not showing on list/grid views

This topic contains 13 replies, has 4 voices, and was last updated by  Stiofan O’Connor 6 years, 5 months ago.

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  • November 13, 2017 at 12:32 pm #405074

    Tony Bellens
    Full Member
    Post count: 254

    Hi,

    we have recently installed GeoDirectory and have started on adding a few listings. Today we started adding images to those listings, and after saving the listing, we can see that the first image is added as a featured image. So in the back-end it all seems ok. But the image is not showing in the listing overviews on the front-end (like places or search). It just shows a blank box.

    The newer listings on top don’t have any images added, the once with the featured banners do have images.

    You can see this on http://getdirectionswp.website/places/

    Thank you,
    Tony

    November 13, 2017 at 12:37 pm #405076

    Kor
    Moderator
    Post count: 16516

    Hi Tony,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    November 13, 2017 at 1:43 pm #405083

    Tony Bellens
    Full Member
    Post count: 254
    This reply has been marked as private.
    November 13, 2017 at 3:38 pm #405092

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    November 13, 2017 at 3:43 pm #405095

    Tony Bellens
    Full Member
    Post count: 254
    This reply has been marked as private.
    November 13, 2017 at 5:25 pm #405108

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Tony,

    I don’t see any images attached to the listings, i added a image to the first listing and it seems to work fine?

    Stiofan

    November 13, 2017 at 5:57 pm #405112

    Kor
    Moderator
    Post count: 16516

    Hi there,

    I’ve created a new listing and it works fine too http://getdirectionswp.website/places/thailand/phuket/patong-1/accommodation/ . It’s called GD test

    Thanks!

    November 13, 2017 at 5:57 pm #405113

    Tony Bellens
    Free User
    Post count: 15

    Hi Stiofan, we did add images to most of the listings, that’s why the featured banners showed up. And the featured image also showed up on the front page where we use them in a widget to display the latest places. And now for some reason all the images seem to show up correctly…not sure what happened…did you change a setting? Cause we have been trying the whole day…

    Thank you,
    Tony

    November 13, 2017 at 6:04 pm #405116

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    November 13, 2017 at 6:08 pm #405121

    Tony Bellens
    Free User
    Post count: 15

    Hi, I noticed that Jetpack was turned off. I just turned Jetpack back on and the images don’t show up…

    November 14, 2017 at 3:29 am #405151

    Tony Bellens
    Full Member
    Post count: 254

    Hi,

    I checked the media settings on Jetpack and noticed that when the ‘Speed up images and photos’ setting is enabled, the featured images dissapear.

    If you disable this setting on Jetpack, the featured images show up fine.

    Thanks,
    Tony

    November 14, 2017 at 11:32 am #405183

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Tony,

    Thanks for the info, i have updated GD on your site to fix the issue, the fix will be in the next release of GD.

    Thanks,

    Stiofan

    November 14, 2017 at 12:49 pm #405199

    Tony Bellens
    Full Member
    Post count: 254

    Stiofan,

    thank you very much.

    Tony

    November 14, 2017 at 7:14 pm #405245

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are welcome! 🙂

    Stiofan

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