Featured images don't work

This topic contains 5 replies, has 3 voices, and was last updated by  Philip King 5 years ago.

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  • April 22, 2019 at 8:43 pm #482179

    Philip King
    Full Member
    Post count: 29

    I have a number of listings on my website. They have featured images assigned but whenever I post a link to one of them (e.g. to Facebook) it doesn’t show the featured image in the preview, instead it defaults to the one for the site as it can’t find the one from the directory listing.
    An example is https://trustedbusinesses.co.uk/businesses/michael-paul-accountants – I’ve checked and he has added a “featured image” and it’s large enough for Facebook to accept it.

    I need to share listings on Social Media so this is a feature I need working please.

    April 23, 2019 at 7:47 am #482233

    Kor
    Moderator
    Post count: 16516

    Hi Philip King,

    Thanks for your post. You can use this tool to check what’s wrong with the theme https://developers.facebook.com/tools/debug/ .

    Thanks!

    April 23, 2019 at 7:52 am #482235

    Philip King
    Full Member
    Post count: 29

    Thanks Kor. The theme seems fine. It’s getting the og:image from the default value as the listing from WP Geodirectory hasn’t got a featured image it can use, even though when you look at the listing under “featured images” it has a picture.

    April 23, 2019 at 8:23 am #482242

    Kor
    Moderator
    Post count: 16516

    Hi Philip King,

    Thanks for your reply. Could you share both WP admin and FTP access here in private reply so that I could get a developer to check on this?

    April 23, 2019 at 11:35 am #482275

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Philip,

    We are setting the image but your SEO plugin is setting it first and setting the default one instead of the real one, try this setting GD>Design>Details>Disable theme feature image output (UNTICK)

    Thanks,

    Stiofan

    April 23, 2019 at 11:48 am #482281

    Philip King
    Full Member
    Post count: 29

    Yep that worked perfectly. Good effort.

    Might be worth you setting that tickbox as off as default?

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