Featured Item Cancel Subscription

This topic contains 5 replies, has 3 voices, and was last updated by  Philip Rennie 7 years, 5 months ago.

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  • November 28, 2016 at 9:04 am #312795

    Philip Rennie
    Buyer
    Post count: 29

    Good Morning,

    I was wondering if you can help me. I am currently using Stripe add-on for Featured Items payment method but having issues (Sandbox mode).

    I can pay for featured item no problem & with the main admin account I can cancel the subscription from WP backend or the Stripe.com console.

    When I log in with one of my test accounts & try to “Cancel Subscription” within My Listings I get permission denied error unless the account is upgraded to “Administrator” role.

    I am using S2member for users membership however for testing this problem I created an account outwith this plugin & promoted the user role until I could cancel the subscription.

    Regards,
    Andrew

    November 28, 2016 at 8:34 pm #313529

    Paolo
    Site Admin
    Post count: 31206

    Hi Philip,

    I alerted the developers about your report, they’ll check asap and let us know.

    Thanks for your patience,

    November 29, 2016 at 8:16 am #314221

    Kiran
    Moderator
    Post count: 7069

    Hi Philip,

    Problem has been fixed and will be available in next release of Stripe Payment addon.

    Kiran

    November 29, 2016 at 9:39 am #314225

    Philip Rennie
    Buyer
    Post count: 29

    Hi Kiran,

    Cheers for that. Do you mind me asking roughly when the next release would be? Cheers.

    Regards
    Andrew

    November 29, 2016 at 9:45 am #314226

    Kiran
    Moderator
    Post count: 7069

    Hi,

    I am not sure about next release of Stripe Payment, may be a within this or next week.
    But before next release, if you want to update patch fix on your site then provide us FTP details in private reply, so we can update patch.

    Thanks

    November 29, 2016 at 9:47 am #314227

    Philip Rennie
    Buyer
    Post count: 29

    Hi Kiran,

    No worries, I am still testing the website so wont be going live for a few weeks yet so can easily wait cheers.

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