Featured Listing not coming on top

This topic contains 12 replies, has 3 voices, and was last updated by  mb299 4 years, 7 months ago.

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  • September 23, 2019 at 4:47 pm #509790

    mb299
    Free User
    Post count: 147

    Hello..
    I am using WP Ver :5.2.3 & GD Ver :2.0.0.66

    Its a listing website using Supreme Directory theme. The plugins that i am using are Geo Directory, Ninja Forms, Code Snippets & Ultimate Member.

    I have set the sorting Fields as Featured>(ascending title)>Newest(Ascending)>Rating(ascending) But Featured listing is not coming on top.

    I read this somewhere that the Pricing Manager Addon needs to be installed to use Featured Sorting. Is this how it is or am i missing something here?

    Please advise.
    Thanks
    Manish

    September 23, 2019 at 5:47 pm #509815

    Guust
    Moderator
    Post count: 29970

    Hi Manish, try sortie Featured as descending.
    Let us know. Thanks

    September 23, 2019 at 6:31 pm #509819

    mb299
    Free User
    Post count: 147

    Hi Guust,

    Thanks for replying. But “Descending” didn’t bring the featured listing on top. Basically, same as “Ascending”.

    September 23, 2019 at 7:57 pm #509832

    Guust
    Moderator
    Post count: 29970

    Do you have any featured listings?
    Please post your URL and WP admin details in a private reply and we will have a look for you.
    Thanks

    September 23, 2019 at 8:14 pm #509834

    mb299
    Free User
    Post count: 147
    This reply has been marked as private.
    September 23, 2019 at 9:19 pm #509860

    Alex Rollin
    Moderator
    Post count: 27815

    Seems ok now, please check.

    September 23, 2019 at 9:40 pm #509867

    mb299
    Free User
    Post count: 147

    Hi Alex,

    Scenario 1: From the “Front Page” , click on any categories, say
    ” Restaurants” – The search results will be sorted with “Featured” Listing(Sort by drop down Menu) & there will be “View Grid” options drop down Menu too- Works Fine now!

    Scenario 2: From the “Front Page”, search for , let’s say “Cuisine” –
    The search results will not be sorted by “Featured” & sort by Drop down Menu is not visible too. Only “View Grid” Options drop down is visible on the page – Doesn’t Work!

    Can you please check again?
    Thanks/Manish

    September 23, 2019 at 9:52 pm #509871

    Alex Rollin
    Moderator
    Post count: 27815

    It’s working for trainers, that is the one I looked into.

    Look over the sorting options for that CPT and then apply that to your other CPTs.

    September 23, 2019 at 10:22 pm #509877

    mb299
    Free User
    Post count: 147

    I have only one CPT(the default one) & i renamed “Places” to “Trainers”. I believe, I cannot create more CPT in a free membership(haven’t bought any addon) – My website will focus on Single CPT – Trainers.

    See the attached screenshots.
    Screenshot 1 : When i search for “NLP” as text in search bar

    Screenshot 2: When i Clicked on “NLP” as a category.

    Both the Results are not sorted.

    September 24, 2019 at 6:49 am #509909

    Guust
    Moderator
    Post count: 29970

    Search results are ordered based on the search query made.
    The ordering set for listings is only for category pages, not the search page.

    Thanks

    September 24, 2019 at 7:10 am #509911

    mb299
    Free User
    Post count: 147

    Thanks Guust,

    But in that case, the whole purpose of having a Featured listing gets defeated. A visitor cannot be told to click only on categories & similarly, if someone has paid for being “Featured”, he doesn’t get his due.

    Is there a way around this? Please let me know ASAP.

    Manish

    September 24, 2019 at 11:41 am #509957

    Alex Rollin
    Moderator
    Post count: 27815

    Unfortunately this setting is not currently available.

    I have taken this up as a suggestion and will share it with our development team to see whether we can work on this in the near future.

    Please feel free to make a new topic if you need help with anything else.

    September 24, 2019 at 12:07 pm #509964

    mb299
    Free User
    Post count: 147

    Thanks Alex,

    I need this feature because its very important for me. In the meantime, I will figure out another plugin that would work to give me a featured listing.

    Yes, I have other points too & am opening another ticket right away.

    Manish

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