featured listings not expiring

This topic contains 4 replies, has 3 voices, and was last updated by Alex Rollin 4 years, 2 months ago.

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January 21, 2020 at 3:47 pm #526706

appme
Expired Member

Post count: 68

I have an issue where I set the featured listing to expire and it’s not expiring and is still seen as a featured listing.

I put it to expire after 1 day just to see if it works and no matter what the listing is still featured. How do I fix this?

January 21, 2020 at 6:12 pm #526736

Alex Rollin
Moderator

Post count: 27815

Hello,

the developers are looking into a similar issue.

Please share WP Admin credentials and site URL so we can check if it is the same issue.

January 22, 2020 at 5:31 am #526808

Kiran
Moderator

Post count: 7069

Hello,

Is listing is running with normal package or with recurring package?

Listing with recurring package only expire/downgrade when it receives subscription completion/cancellation notification from payment gateway site. The listing running with recurring package not allowed to expire/downgrade manually.

Let us know.

Regards,
Kiran

January 28, 2020 at 9:06 pm #527775

appme
Expired Member

Post count: 68

It’s a normal package. That’s the only package I have available.

January 28, 2020 at 10:27 pm #527783

Alex Rollin
Moderator

Post count: 27815

Please share WP Admin credentials and site URL so we can check if it is the same issue.

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