Featured Not at the top on Searches

This topic contains 10 replies, has 3 voices, and was last updated by  Kiran 7 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • May 7, 2017 at 8:10 pm #377325

    Matt Gray
    Expired Member
    Post count: 131

    Hello,

    Can you check out this page: https://sp8ce.design/?geodir_search=1&stype=gd_place&sgd_placecategory%5B0%5D&s=+&snear=Near%3A+Me&sgeo_lat=38.8961499&sgeo_lon=-77.0891813

    When you search you will notice that the featured are not at the top anymore. I think this happened after the update.

    Let me know. thanks.

    May 7, 2017 at 8:13 pm #377326

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    May 8, 2017 at 12:45 am #377342

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    May 8, 2017 at 5:14 pm #377430

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    if there is a location (near:Me) it is normal, results are sorted by proximity, not by featured.

    Thanks

    May 8, 2017 at 5:27 pm #377435

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    May 8, 2017 at 5:29 pm #377437

    Paolo
    Site Admin
    Post count: 31206

    No I didn’t I’m sorry…

    I can’t recreate this? I always see the links in the footer widgets

    Thanks

    p.s. sorry for the original answer I confused your site with another…

    May 8, 2017 at 7:29 pm #377463

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    May 8, 2017 at 7:50 pm #377464

    Paolo
    Site Admin
    Post count: 31206

    I updated my reply, the 1st answer was assuming you had Supreme installed (I confused you with another customer), which you don’t. In addition I see links in the footer, I’m not sure I’m able to recreate this.

    Thanks

    May 8, 2017 at 8:38 pm #377468

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    May 8, 2017 at 8:42 pm #377472

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I asked to the developers to have a look at why the links are disappearing in the footer.

    They’ll let you know asap.

    Thanks

    May 10, 2017 at 7:27 am #377697

    Kiran
    Moderator
    Post count: 7069

    Hi Matt,

    I have checked “hc-r-group-inc” listing detail page, the menu links elements are there in footer, but menu titles are not there (see screenshot). Thats why menu not displayed in footer. Seems something conflicts here.

    Please try it disabling non GD plugins and see how it goes. Provide FTP details we have to look into more.

    Thanks,
    Kiran

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket