Fields Display Issues

This topic contains 20 replies, has 4 voices, and was last updated by  Stiofan O’Connor 5 years, 7 months ago.

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  • #444841

    Adam Collins
    Expired Member
    Post count: 13

    Hello,

    Great plugin by the way, so thank you firstly.

    However I am running into a rather odd issue in regards to fields not loading on add-listing.

    So its quite a sporadic issue, which from what I can tell doesn’t affect Chrome.

    When visiting a package url directly E.G /add-listing/?listing_type=gd_place&package_id=3 If visited from Chrome, I see all fields, if I visit from Firefox or Safari I occasionally see the fields, however mostly I only ever see a handful of fields & if i click submit, it redirects to the homepage.

    Now i know what your thinking, theming bugs. Well I have switched the theme back to untouched parent theme and the issue persists.

    Plugin conflicts then? Nope, I have deactivated all plugins other than the main Geodirectory plugins and the problem is still there.

    I have included two screenshots, one from Chrome & one from firefox, both with the same login, and you should be able to see the different fields.

    One last point, if i visit https://www.pawz4thought.co.uk/add-listing/ & navigate to the product, the fields do then show most of the time.

    This isn’t much use to me however as I have certain products only available if you visit the link directly (offers etc)

    Thanks

    Adam

    #444844

    Kor
    Moderator
    Post count: 16516

    Hi Adam,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #444845

    Adam Collins
    Expired Member
    Post count: 13
    This reply has been marked as private.
    #445085

    Adam Collins
    Expired Member
    Post count: 13

    Hello any news yet?

    #445153

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Several of us have tested this in Chrome and haven’t seen an issue. The developers have been alerted and will take a look in Safari and Firefox and let us know what they find.

    #445154

    Adam Collins
    Expired Member
    Post count: 13

    Hi Alex,

    Yes I think the issue persists on browsers which aern’t Chrome.

    Am i right in thinking this is a bug with the plugin?

    We are planning on launching a marketing campaign in the next 7 days, when you think we would hear back from your developers?

    #445156

    Adam Collins
    Expired Member
    Post count: 13

    Just tested your example site, issue persists there also.

    #445172

    Alex Rollin
    Moderator
    Post count: 27815

    They will take a look tomorrow when they get back into the office.

    Thanks

    #445246

    Adam Collins
    Expired Member
    Post count: 13

    Thanks 🙂

    #445298

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #445332

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can you provide FTP details, it sounds like a PHP sessions problem and maybe its set to use cookies only or something, does it work on refresh, if so that might be the prob?

    Thanks,

    Stiofan

    #445607

    Adam Collins
    Expired Member
    Post count: 13
    This reply has been marked as private.
    #445648

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #445768

    Adam Collins
    Expired Member
    Post count: 13
    This reply has been marked as private.
    #445807

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I have flagged your topic for the developers to take a look.

    It would help if you could deal with the mixed content issues before they take a look.

    Also you will need to update all GD plugins.

    Thanks

    https://wpgeodirectory.com/docs-v2/v2/mixed-content/

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