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File Upload?

This topic contains 8 replies, has 2 voices, and was last updated by  Simone 9 years ago.

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  • April 2, 2015 at 5:56 pm #35944

    lkelly
    Full Member
    Post count: 25

    Hello… I made a custom field using “File Upload” for clients to upload a pdf. I can upload a pdf, however when trying to view it the detail page (in the More Info tab), I only see a blank box with no link to the pdf or anything (see screenshot).

    Any idea how can I get a link to the pdf to show up?

    Thanks in advance…

    April 2, 2015 at 6:18 pm #35952

    Simone
    Expired Member
    Post count: 3515

    In the custom field option you should only set the name fro the label and and “show in the more info” and you’re done (just tested on my demo site, working fine).

    Please post url and login details so I can eventually check

    April 2, 2015 at 7:04 pm #35968

    lkelly
    Full Member
    Post count: 25

    Before I send you my site details, I tried it on the GD demo site and get the same results. (screenshot)

    Here’s the link to the demo:
    http://wptry.it/e25d53bf9730699f9cfacf8f/places/united-states/florida/cocoa-beach/festival/cocoa-beach-friday-fest/?preview&utm_referrer=http%3A%2F%2Fwptry.it%2Fe25d53bf9730699f9cfacf8f%2Fwp-admin%2Fpost.php%3Fpost%3D1079%26action%3Dedit%26message%3D1

    Seems like it uploads the pdf fine, but then for some reason, it disappears.

    April 2, 2015 at 7:11 pm #35970

    Simone
    Expired Member
    Post count: 3515

    The only reason i came up with, is that your file is “not good”. i tried with more than one Pdf file on my test site and it works as expected see here for example

    http://test.simonetambasco.com/gd/places/italy/calabria/catanzaro/festival/pdf/

    could you test it with other PDF just to exclude it isn’t an issue with the file?

    April 2, 2015 at 7:19 pm #35972

    lkelly
    Full Member
    Post count: 25

    I’ve tried with both of these… Normal pdfs I believe…

    Can you upload these on your site to test?

    April 2, 2015 at 7:22 pm #35976

    Simone
    Expired Member
    Post count: 3515

    Ok is it happening with your files, I can see the same issue you have.

    I tried with a sample PDF file downloaded from the adobe website. I’ve attached it here

    April 2, 2015 at 7:23 pm #35978

    Simone
    Expired Member
    Post count: 3515

    I understood the issue, rename your files, because in the name you have a dot and it is surely recognised as a “strange” file extension during the upload. I’ve renamed yours and they work fine.

    April 2, 2015 at 7:25 pm #35979

    lkelly
    Full Member
    Post count: 25

    Ahhhh…you’re SOOOOO smart!!

    Thank you so much! You ROCK!! 🙂

    April 2, 2015 at 7:26 pm #35980

    Simone
    Expired Member
    Post count: 3515

    you’re welcome, enjoy GD 🙂

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