File uploads

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 8 years, 5 months ago.

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  • November 17, 2015 at 10:07 am #60542

    Hennie Marais
    Expired Member
    Post count: 40

    I would like to upload PDF menu files for restaurants or brochures for businesses etc – is there a limit to the file sizes, can I uploads more than one page etc. Have tried to upload four-page doc but I get an HTTP error message

    November 17, 2015 at 6:01 pm #60602

    Paolo
    Site Admin
    Post count: 31206

    HI,

    the file size limit should be set via GeoDirectory >> General >> Maxi upload file size(in mb).

    By default it is set at 2MB.

    How big is the file you are trying to upload?

    Let us know

    November 18, 2015 at 5:11 pm #60753

    Hennie Marais
    Expired Member
    Post count: 40

    Hi
    The file is only 775kb but 4 pages

    November 18, 2015 at 5:29 pm #60759

    Paolo
    Site Admin
    Post count: 31206

    That should not matter. 1 or 4 pages, it’s the file size that matters.

    Could you please upload the file on a file sharing website and share the link to it? I’ll download it and try to upload it in one of my test website. I will let you know how it went.

    Thanks

    November 19, 2015 at 6:18 am #60826

    Hennie Marais
    Expired Member
    Post count: 40

    https://www.dropbox.com/s/xzalrx0e4w8xd7v/Lara%27s%20Wine%20List.pdf?dl=0

    November 19, 2015 at 10:11 am #60838

    Guust
    Moderator
    Post count: 29970

    I tried uploading on my test site without any problem.
    Do you have PDF files enabled in the “File” custom field settings?

    November 19, 2015 at 12:09 pm #60850

    Hennie Marais
    Expired Member
    Post count: 40
    This reply has been marked as private.
    November 19, 2015 at 7:33 pm #60903

    Paolo
    Site Admin
    Post count: 31206

    HI,

    if I rename your file from

    Lara’s Wine List.pdf

    to

    Lara-s-Wine-List.pdf

    Then it works.

    Not sure why your server doesn’t let it upload with the original file name, but I suspect the ‘ has something to do with it.

    However you’ll need to ask to your server admin to fix this. I’ve tested on our demo too and like Guust the upload was successful, which means the problem is at server level, not the application.

    Thanks

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