Filter doesn't work in separate GD Search

This topic contains 2 replies, has 2 voices, and was last updated by  Guust 4 years, 8 months ago.

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  • #508240

    Hui Ling Tan
    Expired Member
    Post count: 349

    Hi,

    I tried posting this in Advanced Search section but I keep getting a message that says I can’t post without a valid license though my subscription doesn’t cycle till 7 Oct.

    I have my GD Search at the top of my page, and the filters at the side because I feel that it’s better for UX and UI. However, when I tick the filters at the side and click the search button at the top, they don’t work together. The website returns a page without any filters.

    Thanks!

    #508241

    Hui Ling Tan
    Expired Member
    Post count: 349
    This reply has been marked as private.
    #508253

    Guust
    Moderator
    Post count: 29970

    That looks very much like you have 2 different GD searches on that page, and they are not connected, meaning they are independent.
    If you add 2 different searches to the same page, they will work as 2 different ones, not the same one.

    Thanks

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