Filters on category doesn't remember category

This topic contains 11 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 7 months ago.

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  • August 28, 2019 at 5:17 pm #505378

    Scott Robins
    Free User
    Post count: 100

    When visiting a category page, and then making selections using the provided filter.
    After clicking search, the category is forgotten and the entire directory is searched instead of filtering the category.

    This can be seen here:
    https://dev.shoppingonline.ie/shops/category/bicycle-shops/
    e.g. then choose one of the filters, e.g. “Shops based in”.

    I’ve tried adding Category to the filter using Places>Settings>Search, but the category in the filter is shown as “select option”

    August 28, 2019 at 9:45 pm #505429

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the category autocomplete suggestions will direct the user to the appropriate category archive page.

    To complete a search using category, then yes you will need to add category to the search bar as a drop down.

    It is possible to turn off the category suggestions/autocomplete dropdown with the Advanced Search addon options in

    GD – Settings – Advanced Search – Show Advanced – Show search suggestions with

    August 30, 2019 at 11:47 am #505697

    Scott Robins
    Free User
    Post count: 100

    Hi Alex,

    We’ve done that but when using the filter, the category is missed from the search terms.

    Example here:
    https://dev.shoppingonline.ie/shops/category/bicycle-shops/

    August 30, 2019 at 11:19 pm #505792

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Please say more about the issue. The link you provide is not a search page. It is a category Archive page, using the Archive template.

    August 31, 2019 at 4:40 pm #505861

    Scott Robins
    Free User
    Post count: 100

    Sorry, you’re correct, this is an archive page – but this is what gd_search sends us to.

    1. If you go to the homepage: https://dev.shoppingonline.ie/
    2. Using the search box (this uses the [gd_search] shortcode), click and choose “Bicycle Shops”.
    3. You’ll arrive at the “Bicycle Shops” listings, https://dev.shoppingonline.ie/shops/category/bicycle-shops/
    4. If you then click the cog next to search (this uses [gd_search] shortcode, and select “US”, and click search. You’ll see results for other categories.

    A user would assume that if they’ve clicked through the search to select a category, that this search filter would further filter the search.

    How can we solve this so that it’s more logical?

    September 1, 2019 at 8:45 am #505917

    Alex Rollin
    Moderator
    Post count: 27815

    The search options will apply on the search page.

    The category of the page is not captured in the advanced search options where you have setup category.

    You have set the category as an advanced search option. The user will need to select it again, there.

    In the next version of GD the category select dropdown in the search bar will stay selected on the matching category archive page, but only if you have added it as a drop down.

    September 2, 2019 at 2:02 pm #506082

    Scott Robins
    Free User
    Post count: 100

    Can you confirm when the “next version” will be released ?

    September 2, 2019 at 8:55 pm #506137

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    We will release it as soon as we have finished adding new updates and testing. Thanks for your patience.

    September 24, 2019 at 8:38 am #509924

    Scott Robins
    Free User
    Post count: 100

    Hi

    We have upgraded to the latest version but this did not seem to resolve this issue.

    Kind Regards

    Scott

    September 24, 2019 at 1:14 pm #509975

    Alex Rollin
    Moderator
    Post count: 27815

    Are you using a category select drop down in the search bar? The change only applies to the behavior of that category select on CPT Category Archives.

    September 24, 2019 at 8:02 pm #510076

    Scott Robins
    Free User
    Post count: 100

    I’ve tried this both with and without a category dropdown in the search. With this, the category isn’t populated with the users’ choice, and without it, the category isn’t passed through.

    Have you tried this out yourself? It’s simply not been thought about that visiting a CATEGORY should remember this in the filter.

    It’s meant to be a filter, not a new search.

    Dev

    September 25, 2019 at 2:11 pm #510174

    Alex Rollin
    Moderator
    Post count: 27815

    The new feature works on my test site. When I view the category archive, the category select dropown in the search bar is automatically set to the corresponding category.

    This page does not have the dropdown setup
    https://dev.shoppingonline.ie/shops/category/bicycle-shops/

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