FlexSlider on single listing page not working in Chrome. Works in Safari and IE.

This topic contains 19 replies, has 4 voices, and was last updated by  Kiran 5 years, 4 months ago.

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  • January 4, 2019 at 6:36 pm #461547

    Joe Clote
    Buyer
    Post count: 9

    Hello, I’ve searched the forum for an answer and haven’t found it quite yet. In one post I found that I can add “wp_enqueue_script(‘geodirectory-jquery-flexslider-js’);” in functions.php to fix the issue of flexslider not loading. That was our original problem (not loading in any browser). After applying that code, the flex loader works on up-to-date Safari and Internet Explorer browsers.

    However, we still get an empty gray box with a loading icon on Chrome and Firefox.

    All single detail pages are like this. Here’s an example URL:
    http://mme.meetmags.com/places/missouri/des-peres/theater-1/wehrenberg-theatres/

    The website runs on WpEngine with caching.

    January 4, 2019 at 6:37 pm #461548

    Kor
    Moderator
    Post count: 16516

    Hi Joe,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    January 4, 2019 at 8:01 pm #461563

    Joe Clote
    Buyer
    Post count: 9
    This reply has been marked as private.
    January 4, 2019 at 10:53 pm #461582

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 7, 2019 at 4:06 pm #461979

    Joe Clote
    Buyer
    Post count: 9
    This reply has been marked as private.
    January 7, 2019 at 4:08 pm #461980

    Joe Clote
    Buyer
    Post count: 9
    This reply has been marked as private.
    January 7, 2019 at 4:10 pm #461981

    Kor
    Moderator
    Post count: 16516

    Hi Joe,

    Thanks for your reply. Alright then, let us know how it goes.

    Thanks!

    January 7, 2019 at 4:58 pm #461991

    Joe Clote
    Buyer
    Post count: 9
    This reply has been marked as private.
    January 7, 2019 at 6:08 pm #462005

    Kor
    Moderator
    Post count: 16516

    Hi Joe,

    Sorry, I thought you are referring to the main site. Checking your site now.

    Thanks!

    January 7, 2019 at 6:12 pm #462007

    Kor
    Moderator
    Post count: 16516

    Hi Joe,

    Thanks for your reply. Upon inspecting your Website, there seems to be a conflict with your theme as it seems to work fine when I switched to another theme. I’ll forward this to our developers for further assistance.

    Thanks!

    January 7, 2019 at 10:04 pm #462052

    Joe Clote
    Buyer
    Post count: 9

    Thank you for the details up to this point. Curious to see what the developers say.

    January 8, 2019 at 5:10 am #462105

    Kiran
    Moderator
    Post count: 7069

    Hi Joe,

    This has been fixed on your staging site. You can apply same fix on your live site by using theme compatibility. Go to WordPress Admin > GeoDirectory > Theme Compatibility > Performag_custom & use same compatibility on your live site.

    Kiran

    January 9, 2019 at 7:24 pm #462402

    Joe Clote
    Buyer
    Post count: 9

    Hi Kiran, when I’m in the staging website do I need to “export” the performag_custom file and then log into live website and go to theme compatibility and “import” that file?

    January 10, 2019 at 7:02 am #462446

    Kiran
    Moderator
    Post count: 7069

    You can export > import theme compatibility setting on your live site OR you can setup same theme compatibility on your live site.

    Let us know how it goes.

    Kiran

    January 10, 2019 at 5:02 pm #462534

    Joe Clote
    Buyer
    Post count: 9
    This reply has been marked as private.
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