Forgot Password Email

This topic contains 5 replies, has 2 voices, and was last updated by  Giri 6 years, 6 months ago.

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  • #399719

    Joy
    Buyer
    Post count: 1076

    Not sure if this would be appropriate here or in UsersWP…

    Upon using the “Forget Password?” link I am sent an email that I believe is generated from WordPress:

    Hello,

    Someone requested that the password be reset for the following account: https://www.website.com/ Username: username If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address: https://www.website.com/reset-password/?key=yK8xcmVE4pUsDXIYANJ8&login=finaltest

    You can login here: login

    Thank you,

    https://www.luckywelivehere.com

    However, I don’t like this email. The formatting is terrible and I have been trying to edit it. I can also see that in GD settings, there is a email for the “User forgot password email”, but I’ve never seen this go out. How can I get the GD email sent instead of the WordPress?

    Thank you.

    #399843

    Giri
    Expired Member
    Post count: 3155

    We have added more tags in UsersWP right? Can you not able to modify in UsersWP notifications page?

    #399895

    Joy
    Buyer
    Post count: 1076

    I have modified the UsersWP notification text but the default message shown about is still being sent out.

    This is what I have in my UsersWp notification

    <p>Hello [#user_name#],<p>[#login_details#]<p>You can login here: [#login_url#]</p><p>Thank you,<br /><br />[#site_name_url#]</p>

    Is the [#login_details#] the “Someone requested that the password be reset for the following account…” text? I don’t mind the text so much, but the formatting is poor and would like to be able to edit that. Is that possible? There are no line breaks and all the text runs together.

    Thank you.

    #399990

    Giri
    Expired Member
    Post count: 3155

    Hi Joy,

    Check this link.

    https://userswp.io/userswp-1-0-7-released/

    Especially, “New Email Tags” section

    #400081

    Joy
    Buyer
    Post count: 1076

    Oh, thank you so much for adding this in!

    Just a note: on the “List of usable shortcodes” in the notification settings, these new email tags need to be added in. 🙂

    #400161

    Giri
    Expired Member
    Post count: 3155

    Thanks Joy.

    Just added now.

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