Free trial query

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 7 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #215418

    marktowers
    Buyer
    Post count: 171

    I’ve got a couple of questions about free trials.

    1) If someone takes out a listing on a free trial and then before the paypal recurring payment kicks in cancels is there a way of stopping them taking out a new listing without the trial?

    2) If there are existing users who have a listing on a package before the free trial is switched on (bear in mind some of us has transfered over from Geotheme) when their policy renews they will see a message with the free trial message and then on checkout the terms will it again states they’re getting a free trial. So, in this scenario would they actually get the free trial and is there any way to differentiate the message to stop this happening?
    A couple of months ago I asked a similar question and was advised to do some customisation of “geodir_publish_payment_listing_form_before_msg()” function (see https://wpgeodirectory.com/support/topic/discounts-free-trials-and-recurring-payments-on-preview/) Before I got around to doing anything with this the change to Checkout message had been implemented & therefore I had hoped further customisation would not be necessary.

    Cheers,
    Mark

    #215493

    Paolo
    Site Admin
    Post count: 31206

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #216551

    marktowers
    Buyer
    Post count: 171

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #217045

    Paolo
    Site Admin
    Post count: 31206

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket