frontend add listing issue

This topic contains 14 replies, has 4 voices, and was last updated by  Kiran 6 years, 9 months ago.

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  • June 22, 2017 at 2:27 am #384279

    peterho2004
    Expired Member
    Post count: 48

    hi Sir,

    I am testing the frontend of add listing. When a user (non-admin) is login, he is able to add listing to the database. However, when he clicks on the link, we are getting a 404 error.

    We can clearly see the post in the CPT within WordPress (when I am login as admin). It is strange that the link is invalid.

    When I repeat the same process using admin login to add listing via the frontend. Everything works fine.
    Is that some settings I need to change? We are currently not charging anything for posting.

    thanks,

    Peter

    June 22, 2017 at 5:18 am #384283

    Kor
    Moderator
    Post count: 16516

    Hi Peter,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    June 22, 2017 at 12:55 pm #384331

    peterho2004
    Expired Member
    Post count: 48
    This reply has been marked as private.
    June 22, 2017 at 4:34 pm #384357

    Paolo
    Site Admin
    Post count: 31206

    Developers have been alerted, they’ll look into your problem asap and let us know.

    Thanks for your patience,

    June 23, 2017 at 5:58 am #384422

    Kiran
    Moderator
    Post count: 7069

    Hi Peter,

    I checked on to your site and found something conflicts there. The activity(gd_event) data does not get saved when non-admin user submits data from front end. It works find when submitting organization data.
    Problem occurs only when non-admin user submits activity data from front end.

    Please try disabling non GD plugin and try with WP default theme or allow us to do this. This will help to find is there any plugin/theme causing problem.

    If problem still occur then provide FTP details, so we can look into more.

    Kiran

    June 23, 2017 at 11:10 am #384461

    peterho2004
    Expired Member
    Post count: 48

    hi Kiran,

    DO I need to disable Genesis theme? We have lots of plugins, which one is more likely causing the problems?
    Please give some directions/guidance. thanks,

    Peter

    June 23, 2017 at 12:16 pm #384469

    Kiran
    Moderator
    Post count: 7069

    > DO I need to disable Genesis theme?
    < Please try activate WP default theme. Put this as 2nd priority, first try disabling plugins.

    > We have lots of plugins, which one is more likely causing the problems?
    < I am not sure which plugin causing problem. But without disable plugin, we not able to decide which thing causing problem.
    Try disabling one by one plugin.

    Kiran

    June 23, 2017 at 3:45 pm #384527

    peterho2004
    Expired Member
    Post count: 48

    hi Kiran,

    I did some additional testing.
    The front end add listing functionality actually works for one CPT (“place”). It only has problems on the event CPT.
    Thoughts?

    Peter

    June 23, 2017 at 9:17 pm #384565

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    did you try to disable all non GD plugins to test as requested?

    < I am not sure which plugin causing problem. But without disable plugin, we not able to decide which thing causing problem. Try disabling one by one plugin.

    Thanks

    June 24, 2017 at 3:04 pm #384617

    peterho2004
    Expired Member
    Post count: 48

    hi Paolo,

    We have disabled all non-geodirectory plugins and ran the same test. We are seeing the same issue. Can someone please look at it for us? thanks.

    June 26, 2017 at 4:31 am #384706

    Kiran
    Moderator
    Post count: 7069

    Hi Peter,

    Let us provide FTP details & phpMyAdmin database details in private reply. We have to do some debug to find exact problem.

    Kiran

    June 26, 2017 at 10:53 am #384726

    peterho2004
    Expired Member
    Post count: 48
    This reply has been marked as private.
    June 26, 2017 at 12:21 pm #384738

    Kiran
    Moderator
    Post count: 7069

    Hi Peter,

    After some debug found that column “geodir_Internal_ID” in event detail database table doesn’t accepting the NULL value.

    Let us provide phpMyAdmin database details OR cpanel login details. We have to check database table structure.

    Kiran

    June 27, 2017 at 2:33 am #384804

    peterho2004
    Expired Member
    Post count: 48

    hi Kiran,

    thanks for the tip. I think I found a workaround to the problem. I am putting a placeholder (default value) in the internal_id which should fix the issue.

    Peter

    June 27, 2017 at 3:43 am #384813

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

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