40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

GD > Best of Widget

This topic contains 8 replies, has 3 voices, and was last updated by  Giri 7 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 31, 2016 at 8:54 am #256639

    giacomo
    Expired Member
    Post count: 235

    Hi all!
    I have a problem with GD > Best of Widget.

    The widget doesn’t show the number of reviews in the tabs, even if there are review about the listings.
    I’ll attached a printscreen in order to make more clear the problem!

    Thank you in advance!

    G

    August 31, 2016 at 4:36 pm #256929

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    Is everything up to date?

    I flagged this for the developers, please provide a link and admin credentials in a private reply and they will follow up.

    Let us know,

    Thanks

    September 1, 2016 at 9:42 am #257331

    giacomo
    Expired Member
    Post count: 235
    This reply has been marked as private.
    September 1, 2016 at 9:50 am #257336

    Giri
    Expired Member
    Post count: 3155

    Hi giacomo, can you try writing a review for any of that category listing? it will recalculate count.

    Let me know if that doesn’t fix the problem

    September 1, 2016 at 10:14 am #257344

    giacomo
    Expired Member
    Post count: 235

    Hi Giri, thanks for the answer!
    I made a reviews and now the widget recalculate the number of reviews. Did you do something, or is a usual error that I could resolve with new reviews?

    I have also another problem. If you see the attached pictures, you can see that in the second and third tab the widget doesn’t show the listing pictures. Only in the first tab.

    G.

    September 1, 2016 at 10:18 am #257347

    Giri
    Expired Member
    Post count: 3155

    No i didn’t do anything on your site.

    Most probably, you might have imported listings and thats why it didn’t recalculate the count.

    Every time you add a review, category count will be recalculated automatically. Thats the default behaviour.

    September 1, 2016 at 10:22 am #257348

    Giri
    Expired Member
    Post count: 3155

    That thumbnail issue is caused by lazy load thumbnail feature. That problem has been fixed in the dev version. So next version of GD will fix that issue.

    We probably release new version by the end of this week.

    Thanks

    September 1, 2016 at 11:58 am #257360

    giacomo
    Expired Member
    Post count: 235

    Ok, thanks a lot! I wait the update!

    G.

    September 1, 2016 at 11:59 am #257362

    Giri
    Expired Member
    Post count: 3155

    You are welcome

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket