GD BUG- CAN'T EDIT LISTINGS

This topic contains 15 replies, has 4 voices, and was last updated by  Guust 5 years, 4 months ago.

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  • December 30, 2018 at 7:18 pm #460697

    Alex Howes
    Expired Member
    Post count: 175

    Hi GD,

    I’m not sure if it’s anything to do with the recent WP update, but when I click on a GD listing in my admin area it takes me to a blank page (hence I am currently unable to edit listings). This is the case for listings of all my CPTs. This has been happening since yesterday and there are no errors in the error log. I’d really appreciate it if you could look at it as quickly as possible.

    Thanks,
    Alex

    December 31, 2018 at 12:18 am #460726

    Guust
    Moderator
    Post count: 29970

    Hi Alex, please post the URL and WP admin details in a private reply and we will have a look.
    Thanks

    December 31, 2018 at 11:50 am #460788

    Alex Howes
    Expired Member
    Post count: 175
    This reply has been marked as private.
    December 31, 2018 at 12:10 pm #460791

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    December 31, 2018 at 1:17 pm #460801

    Alex Howes
    Expired Member
    Post count: 175
    This reply has been marked as private.
    December 31, 2018 at 2:42 pm #460816

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    December 31, 2018 at 7:38 pm #460872

    Alex Howes
    Expired Member
    Post count: 175
    This reply has been marked as private.
    December 31, 2018 at 11:59 pm #460891

    Guust
    Moderator
    Post count: 29970

    Editing works fine from the frontend.
    You have a few plugins that modify the admin area, I suggest to de-activate all non-GD plugins and then see if that works or not. If editing does not work in the backend with only GD plugins, we will have a closer look.
    If it does work with only GD plugins, then turn other plugins on one by one to find the one that breaks things.
    You already have staging running, so you could try it there.
    Let us know. Thanks

    January 2, 2019 at 12:27 pm #461108

    Alex Howes
    Expired Member
    Post count: 175

    Hi Guust,

    I tried deactivating all non-GD plugins but the problem remained.

    Alex

    January 2, 2019 at 1:40 pm #461116

    Guust
    Moderator
    Post count: 29970

    OK, let us know which one of your staging site we can test this. Thanks

    January 2, 2019 at 4:44 pm #461126

    Alex Howes
    Expired Member
    Post count: 175
    This reply has been marked as private.
    January 2, 2019 at 11:29 pm #461187

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 3, 2019 at 11:15 am #461277

    Alex Howes
    Expired Member
    Post count: 175
    This reply has been marked as private.
    January 4, 2019 at 10:12 am #461464

    Kiran
    Moderator
    Post count: 7069

    Hello Alex,

    The issue has been fixed and patch updated on your site. Here is patch https://github.com/GeoDirectory/geodirectory/commit/325c52a2543c8b34aa4c13e293b44e070a45b16b

    Your site redirects me to /uk-visa-requirements/ page so not able to test. Please check from your side and let us know.

    Thanks,
    Kiran

    January 5, 2019 at 1:42 pm #461680

    Alex Howes
    Expired Member
    Post count: 175

    Brilliant, it’s now working. Thanks for your help with this.

    Sorry about the blocker. What country are you in? I’ll whitelist it.

    Alex

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