Gd contact us page does not send notification to user

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 5 months ago.

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  • December 14, 2018 at 11:57 am #458529

    Suhail Mundampra
    Free User
    Post count: 7

    Dear Sir,

    Gd contact us page doesn’t send notification to page user but admin can receive email which he send on contact us page.

    I hope your kind support

    Suhail

    December 14, 2018 at 1:43 pm #458550

    Guust
    Moderator
    Post count: 29970

    Please install https://wordpress.org/plugins/email-log/
    Then you can see what emails are sent.
    Try changing the subject of the email to something more specific at GD > Notifications.

    If that does not work, then you may have to check with your hosting.

    Thanks

    December 14, 2018 at 1:58 pm #458553

    Suhail Mundampra
    Free User
    Post count: 7

    Email log already installed but there is no such email created to user, I and user use to receive all email like account activation and password reset except contact us page reply back to user so no need to contact hosting provider I think so .

    Thanks for your support

    Suhail

    December 14, 2018 at 2:06 pm #458558

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply so we can check your settings if you like.

    December 14, 2018 at 2:28 pm #458563

    Suhail Mundampra
    Free User
    Post count: 7
    This reply has been marked as private.
    December 14, 2018 at 5:11 pm #458594

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    December 14, 2018 at 6:28 pm #458623

    Suhail Mundampra
    Free User
    Post count: 7
    This reply has been marked as private.
    December 14, 2018 at 8:06 pm #458634

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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