GD Map no records found

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 2 months ago.

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  • March 5, 2018 at 2:38 pm #420367

    Faye
    Expired Member
    Post count: 76

    Hi there,

    When I add the GD>GMap – Home Page widget to any part of the home page (or any other page) it always returns “No records found”. All my records are in categories and I have made sure everything is unticked in GD > Design > Map.

    What else can I try?

    Thank you.

    March 5, 2018 at 4:08 pm #420389

    Alex Rollin
    Moderator
    Post count: 27815

    If you are using multiple CPTs, check to be sure you have listings in the first CPT being shown on the map.

    We would be happy to take a look at your settings to see if we can find the problem.

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Page URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    March 5, 2018 at 9:03 pm #420420

    Faye
    Expired Member
    Post count: 76

    That fixed it – I had no entries in Listings. Excluded and now all showing. Thank you!

    March 6, 2018 at 8:15 am #420469

    Alex Rollin
    Moderator
    Post count: 27815

    Great, glad you got it working! Thanks for letting us know.

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