GD recaptcha issue – unable to login

This topic contains 2 replies, has 2 voices, and was last updated by  Kor 4 years, 4 months ago.

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  • #522691

    vivek
    Full Member
    Post count: 246

    Hi- i am having this issue with the recaptcha very often – not alwyas but i see it several times a day . My site has very low traffic currently

    When i try to login or register, after check ing the captcha images it shows ” Sending info, please wait” and then just keeps showing that (mostly even befre the login button is clicked) and then it keeps that way for 3-5 mins and then shows Authentication expired please try again (pls see image)

    This stays for a long time even for many hours- then it clears sometimes only for a few minutes and am able to login.

    Sometimes it clears up after i clear the cache (i am using WP -Rocket) but sometimes it does not

    Please suggest how to fix this

    thanks,
    Vivek

    #522693

    vivek
    Full Member
    Post count: 246
    #522694

    Kor
    Moderator
    Post count: 16516

    Hi vivek,

    Thanks for your post. It looks like plugin conflict and could you try deactivating each 3rd party plugin one by one and see if it fixes it?

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